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restoring a key backup doesn't seem to finish? #9425

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dbkr opened this issue Apr 10, 2019 · 7 comments
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restoring a key backup doesn't seem to finish? #9425

dbkr opened this issue Apr 10, 2019 · 7 comments
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A-E2EE-Key-Backup O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@dbkr
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dbkr commented Apr 10, 2019

tried on my account and it just sits there with a loading spinner
@lampholder lampholder mentioned this issue Apr 12, 2019
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@lampholder lampholder added T-Defect A-E2EE-Key-Backup P1 S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Apr 29, 2019
@jryans
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jryans commented Feb 27, 2020

@dbkr Can you repro this one reliably?

@dbkr
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dbkr commented Mar 6, 2020

Yep, although trying it again I did get my keys back (or at least some of them) so it may just be that the dialog keeps spinning even though it does actually finish.

@dbkr
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dbkr commented Mar 6, 2020

...having tried again immediately afterwards, it did then complete after a few minutes (with two log lines for each session it had already done...). I have about 27000 megolm sessions.

@dbkr dbkr mentioned this issue May 14, 2020
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@rioux602
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Having same issue, though I wasn't able to have this completed yet. I created a ticket but closed it as a duplicate #13664

@rioux602
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Having same issue, though I wasn't able to have this completed yet. I created a ticket but closed it as a duplicate #13664

Nevermind, it seems to be working this morning. Possible it took several hours?

@bwindels
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bwindels commented Jun 5, 2020 •
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Loading

Saw this today on the nightly as well. I have around 15000 megolm sessions in my backup.

@kittykat kittykat added X-Needs-Community-Testing O-Occasional Affects or can be seen by some users regularly or most users rarely and removed P1 X-Needs-Community-Testing labels Nov 26, 2021
@richvdh
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richvdh commented Feb 16, 2024

Assuming this is no longer a thing. If it is, please repopen and rageshake.

@richvdh richvdh closed this as completed Feb 16, 2024
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A-E2EE-Key-Backup O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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@kittykat @bwindels @jryans @dbkr @richvdh @lampholder @rioux602