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Appservice stream position got stuck ~10k behind current, preventing requests to appservices #13950

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matrixbot opened this issue Dec 20, 2023 · 0 comments

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matrixbot commented Dec 20, 2023

This issue has been migrated from #13950.


Description

A repeat of matrix-org/synapse#1834 essentially

image

Steps to reproduce

Unclear - it suddenly became sad.

Homeserver

t2bot.io

Synapse Version

1.68.0 + custom patches

Installation Method

pip (from PyPI)

Platform

Ubuntu physical hardware.

Relevant log output

Available upon request.

Anything else that would be useful to know?

After manually fastforwarding the stream position and restarting the worker it appeared to be running about 3-5 minutes behind for longer than expected. This may have been due to a larger server restart causing caches to be evicted during peak hours, though.

@matrixbot matrixbot changed the title Dummy issue Appservice stream position got stuck ~10k behind current, preventing requests to appservices Dec 21, 2023
@matrixbot matrixbot reopened this Dec 21, 2023
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