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Unable to boot elementary OS on Intel Meteor Lake systems after install #788

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neelchauhan opened this issue Jul 14, 2024 · 0 comments
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@neelchauhan
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neelchauhan commented Jul 14, 2024

What Happened?

When I install elementary OS 8 (preview) on a system with an Intel Meteor Lake CPU, say the Ultra 7 155U, while it installs fine but when I attempt to boot I get a blank screen.

This happens on both a Dell XPS 14 and HP Envy x360, both with Intel 155Us.

Steps to Reproduce

Install elementary OS like normal and reboot.

Expected Behavior

The newly-installed system should boot into a GUI and not a blank screen.

OS Version

Other Linux

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

Happens on these systems:

https://www.bestbuy.com/site/dell-xps-14-14-5-3-2k-oled-touch-laptop-intel-core-ultra-7-evo-edition-32gb-memory-intel-arc-graphics-itb-ssd-platinum/6575150.p?skuId=6575150 (current)
https://www.bestbuy.com/site/hp-envy-2-in-1-14-wide-ultra-xga-touch-screen-laptop-intel-core-ultra-7-32gb-memory-1tb-ssd-meteor-silver/6573328.p?skuId=6573328 (returned)

The XPS has Intel Arc discrete graphics whereas the Envy has Intel integrated graphics.

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