SMTP verification error on literally every account!

[ThatWasLeftHanded]

What Happened?

No matter what email account I try to use (Mail.com, Outlook, Proton, etc...) I get blocked by an SMTP verification error, and I know for a fact that all credentials are correct...

Steps to Reproduce

1. Select IMAP when creating an online account.
2. filling out appropriate login information.
3. Click Login.

Expected Behavior

After about 10 seconds, a message appears starting with "SMTP verification error..." and refuses to go away when trying EVERY email account I have...

I tried this with eOS 6.1 and tried again only recently, same result.

OS Version

7.x (Horus)

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

No response

[stan-janssen]

If you are using the same credentials for IMAP and SMTP, this might be related to #239, for which I provided a solution as PR #253. So that might by fixed soon.

In the meantime, you could try unchecking "Use IMAP Credentials" for the SMTP account, and input your credentials in the SMTP fields again.

[ThatWasLeftHanded]

If you are using the same credentials for IMAP and SMTP, this might be related to #239, for which I provided a solution as PR #253. So that might by fixed soon.

In the meantime, you could try unchecking "Use IMAP Credentials" for the SMTP account, and input your credentials in the SMTP fields again.

I tried that, didn't work... Still doesn't work.

[stan-janssen]

I just created and added an @outlook.com account and it worked the first time, with the default settings that the switchboard plug came up with (imap.outlook.com, SSL/TLS, port 993, smtp.outlook.com, STARTTLS, Port 587):

I think the panel works fine (I also used it to add other e-mail accounts).

I have experienced previously that certain internet providers block access to standard SMTP ports. Are you able to configure an e-mail account in a different e-mail application (like Thunderbird) on that computer and network?

I hope this helps you to track down what the problem really is.