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Not showing after install #7

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abcardim opened this issue Jul 25, 2017 · 65 comments
Open

Not showing after install #7

abcardim opened this issue Jul 25, 2017 · 65 comments

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@abcardim
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First of all, thank you for your work on this add-in.

I want to use it but even after installing the right .msi file for my version of office (x86 onenote) and
checking "add-ins" to see that it is in fact active, nothing shows up on my menus/toolbar or on the "customize ribbon" window. I can't figure out what I might be doing wrong.

@john-hutchinson
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I too am having this issue since I installed the x86 update. I thought it was just me, and was going to troubleshoot this weekend. If it's you too maybe it's a bit of a bug.
Post if you find out what caused it @abcardim , cheers.

@elvirbrk
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Can you try run to Onenote as administrator, to see if addin will be loaded.
Unfortunately, my laptop with 32-bit Office is sent for repair so I can't try it myself.

@john-hutchinson
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Yes interestingly the menu shows up fine when I run it as administrator! Should I change the permissions of a directory somewhere so my user can 'see' the plugin when not elevated to administrator?

@elvirbrk
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Can you try now to run it as normal user, I think it should work now. It probably needs admin rights just first time for some initialization.

@john-hutchinson
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Hey, unfortunately no dice. I launched as administrator, got the menu, entered a code snippet, closed. Then re-open as normal and the plugin menu is AWOL.
Not a deal breaker for the moment for me at least. I'll run it as admin 👍

@abcardim
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I actually gave up and installed x64 version of microsoft office. Used your standart .msi file and it worked first time, without admin rights! Thanks for the add-in 👍

@elvirbrk
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I did a re-upload of working 32-bit msi file. At least it's working for me :) So please try it.

@john-hutchinson
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Hey, I've just removed the last version then re-installed the current 32bit installer. It still needs One Note to be launched as an administrator to show the NoteHighlight tab at the top. All I've done is set OneNote's advanced properties on the shortcut to "Run as Administrator", the UAC prompt happens at launch but it's not a big deal.
Thanks for making an awesome add in! I'll investigate some more when I have time and if I fix it will report back.

@elvirbrk
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Ok, thanks for trying.
I'll leave this issue open in case someone else encounters same problem.

@sglindsey
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Same issue.
64bit OS & install, tried with admin but it didn't work

@john-hutchinson
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@sglindsey your OS might be 64bit but is your Office / OneNote install 64 bit? Most peoples will be x86. Reason I guess yours is, is because launching as admin isnt showing it either. Try uninstalling the x64 and installing the x86 and see if you have the same deal.

@sglindsey
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Works without admin, thanks

@mfaerber
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john - yes, that was it for me: even though my Office 2016 suite is all 64bit, the OneNote app is only 32bit. Never knew/noticed that before! So uninstalling the 64bit version of NoteHighlight and using the 32bit version worked perfectly - thanks!

@john-hutchinson
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I've just found out what this is caused by, at least for me. I was googling the problem after I saw the new release and found this:

Additionally, please open registry editor and navigate to “HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins”. Check the LoadBehavior for this specific add-ins. By default, this entry is set to 3, which specifies that the VSTO Add-in is loaded at startup.

I changed this to Onenote instead of Word and it worked a treat! (Mine was set to 2 originally).
“HKEY_CURRENT_USER\Software\Microsoft\Office\Onenote\Addins”. Check the LoadBehavior for this specific add-ins. By default, this entry is set to 3,

Original solution for a different program was found here (to give credit where it's due).
https://social.technet.microsoft.com/Forums/lync/en-US/66b76d18-711a-49bb-ae9f-9dae946e82d7/addin-will-only-run-if-word-is-run-as-administrator?forum=Office2016ITPro

@john-hutchinson
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Might be something worth writing in the installer, but maybe not if its only 2 people with the issue.

@elvirbrk
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elvirbrk commented Aug 4, 2017

Thanks @john-oegen for your effort.
Installer is already setting that reg key, so I don't know why or who changed that value.
Anyway, I'll close this for now and put a link to this issue inside "readme" in case other people face similar issue.

@elvirbrk elvirbrk closed this as completed Aug 4, 2017
@john-hutchinson
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No problem @elvirbrk , thanks for sorting my code snippet documenting problem!
Must just be something on my machine then, not unusual for my stuff.

@loganylwu
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it works! i try to install x86.msi version in windows 7 x64 version. and it worked, im sure the onenote 2016 is x64 version.

@pawelkosi
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Hi

I have this issue now. Changing to admin did not work, interestingly I have checked the registry for the key and there is no key created under onenote/addIns , its just empty. What should I do now?

@jeremybeaume
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Same here : no ribon showing up

  • Windows 10 x64, One note desktop 2016
  • Tried with both the x86 et amd64 version of the Addin
  • Started OneNote with and without admin privilege
  • I also have nothing in HKEY_CURRENT_USER\Software\Microsoft\Office\Onenote\Addins
  • I tried to add the LoadBehavior entry (DWORD, value 3), didn't change the result.

@flybotix
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flybotix commented Nov 15, 2017

I had this issue, but fixed it without registry edits.

  1. After installing the NoteHighlight2016 MSI, restart the computer
  2. Run OneNote as admin.
  3. Go to File --> Options
  4. Click the "Add-ins" Tab. You should see this addin under 'active' or 'inactive'. If it's 'inactive'...
  5. At the bottom of this dialog at the "Manage" label, select "COM Add-ins" and click "Go..."
  6. Add the check mark to the NoteHighlight2016 addin and hit OK.
  7. Restart OneNote as non-admin.

@sachaandre
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I've tried the steps you've described @flybotix , NoteHighlight2016 Addin is considered as an active addin but the component is still not showing up ...

@sachaandre
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After installing english language for office (I only had french language for my office apps), it magically worked ! 👍

@ottadini
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ottadini commented Nov 28, 2017

Different flavour of problem - I installed 32 bit on 32 bit Office. Program appears as installed in control panel. Opened onenote, no new tab. Tried activating add-in, but nothing changed. Closed and restarted and ran as administrator. Followed same process, same result. Closed it again, now cannot open onenote at all. I get a message about it cleaning up, and then another saying to restart! Have uninstalled, but not yet restarted, and still cannot open onenote.

@steveberrill
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I resolved this by uninstalling x86 then installed NoteHighlight2016.msi (x64)
windows 10 then asked me to allow the file as it looked suspicious, i allowed
then BAM! worked

@kik1919
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kik1919 commented Dec 6, 2017

can Onenote 2013 can use this NoteHighlight2016 ?

@elvirbrk
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elvirbrk commented Dec 6, 2017

can Onenote 2013 can use this NoteHighlight2016 ?

@kik1919 I think some people have reported it working in 2013 version, like here #14

@zhuheyang
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Wow, it works fine with me , when I remove the x64 and reload with the x86. Thanks a lot, it helps!

@ottadini
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Installed Win 10 from new, now works without problem. Previously on Win 7 it didn't work at all.

@noamgu
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noamgu commented Jun 2, 2018

+1 for using 32bit addon with 64 office installation

@v-nitisha
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Can't find .msi file at all

@elvirbrk
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elvirbrk commented Aug 2, 2018

@ribex
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ribex commented Aug 9, 2018

I had the issue where the add-in was active but not loading. I'm using Office 2013 32-bit, on 64-bit Windows 7. After much trial and error, including uninstalling NoteHighlight and removing all related entries I could find in regedit, I eventually tried installing again, and then installing another add-in (Onetastic). Only after this installation would the NoteHighlight add-in show up; Onetastic does not load. but is active.

@elvirbrk
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Nice to see you found a workaround for Win 7.

@jenda0
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jenda0 commented Nov 27, 2018

I had the same problem and found out that the initially created registry entry was not correct.
The addin configuration was placed wrongly in: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\OneNote\AddIns\NoteHighlightAddin”
I exported the entry and changed it to:
"HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\OneNote\AddIns\NoteHighlightAddin”

Then I imported the correct registry entry and it works fine now.

@ericaskari
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I had the same problem and found out that the initially created registry entry was not correct.
The addin configuration was placed wrongly in: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\OneNote\AddIns\NoteHighlightAddin”
I exported the entry and changed it to:
"HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\OneNote\AddIns\NoteHighlightAddin”

Then I imported the correct registry entry and it works fine now.

Worked Perfectly Thanks 👍

@NedzadNeziri
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NedzadNeziri commented Jan 19, 2019

Has anyone used OneNote version, 16001.11126.20076.0 ?

I having issues with seeing "NoteHighlight" on my OneNote.

@elvirbrk
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Owner

Has anyone used OneNote version, 16001.11126.20076.0 ?
I having issues with seeing "NoteHighlight" on my OneNote.

That's OneNote for Windows 10 so it's not supported. See #72

@johnmccrae
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After going through all the variations of resolutions above, I discovered that I had somehow corrupted my ribbon.xml file while customizing it to allow for PowerShell. The solution was to just delete the ribbon.xml file and then do a remove/reinstall. The app creates a default version that you can then customize and this time back it up before I edited the file.

@MarcLafLigado
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I think it was a OneNote update that caused the plugin to disappear for me. Can't get it back (reinstalled plugin and it shows as loaded in ON but not appearing in ribbon).

@artarik
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artarik commented May 23, 2019

Windows 10. Onenote 2013 x32
install plugin x32
add new reg entry "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\OneNote\AddIns\NoteHighlightAddin"
restart pc
run on administrator but in options-addins no entries
if i try to run OneNote under user entry exist but not enabled. if i try enable it nothing happens

@janewu66
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I use OneNote 2016 with windows 10, and I tried to install plugin 32bit and 64 bit, neither of them worked.

@domi84
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domi84 commented Aug 12, 2019

I use OneNote Version 16001.11901.20096.0 on Win10, I tried either 32 or 64bit, but I can't see the menu.

@HeyItsChloe
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I use one note version 16.28 (19081202) and windows version 14.7.1 (161129) on a mac. I tried both the 32 and 64 bit versions but the NoteHighlight2016.msi does not show in my OneNote ribbon anywhere.

@gfolgar
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gfolgar commented Sep 28, 2019

man you should either fix this plugin or remove it from public use.
This thing broke my One note, it doesnt load anymore even after uninstalling it.
I uninstalled it, made sure all registry entries are clean but still one note won't start.
What a shame, I need something like this and there's no other product around.

@ebell451
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ebell451 commented Jul 16, 2020

This does not work with OneNote for Windows 10. You need to download OneNote installed with Office https://www.onenote.com/download#

@TonyGravagno
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Just reconfirming, new install in 2021 : OneNote/Windows10 will not work (limited edition Office, not a problem with this addin) The linked 64bit download does work after download/install of Office Setup.

Thank you very much for this addon and the code. I haven't done Office development for some years but will be eager to look at the code to learn techniques.

@AlwaysHelloWorld
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AlwaysHelloWorld commented Aug 7, 2021

Hello ,I installed the add on and it seems that it;s working in good way ,however, i can not set the background color for the box,If
sb can tell me how to solve it as attached ,Thank!
notehighlight

@ericaskari
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I suggest you all to switch to Typora. it supports code blocks but it will save to local disk.

setup a google drive and download the gdrive and sync a folder with it.

go to settings of Typora and change the default directory to inside gdrive sync folder and you have a synced beautiful noting software.

@towerbe
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towerbe commented May 9, 2022

Most of these problems can be fixed by checking File -> Options -> Add-ins, click on Go... next to Manage (bottom of the dialog box) and making sure that the extension is enabled (i.e. active). Easy peasy fix.

@TonyGravagno
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Hmm, I haven't tried using this since I posted my note last year. But I checked after getting a ping for the last comment, and it's working now.
It's likely that there was something in my system that changed due to restarts, Windows Updates, Office Updates, occasional registry cleanups, or a One Note update. The add-in might have also been blocked by Norton, which I removed and switch to Avast. I highly suspect that was the real culprit.

@moritz-mg
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I can't activate the extension; the Manage COM-AddIns dialog says it says the Addin had a runtime error. (beautiful how microsoft hides the valuable part of the error message from us)

@RhysJones1
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Downloaded the OneNote Desktop Version and it's working great! Won't work on the One Drive app. Love the add on, great job! 👏

@TechLoom
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After going through all the variations of resolutions above, I discovered that I had somehow corrupted my ribbon.xml file while customizing it to allow for PowerShell. The solution was to just delete the ribbon.xml file and then do a remove/reinstall. The app creates a default version that you can then customize and this time back it up before I edited the file.

Found this to be the same issue I was just having. I edited the ribbon.xml and put an invalid value into the file. Running the "repair" didn't replace the ribbon.xml file. It wasn't until I deleted the ribbon.xml file and then ran the "repair" that it started working again. I then re-edited the ribbon.xml file but this time fixing my fat finger mistake.

@SilviuMihai
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SilviuMihai commented Oct 12, 2024

With OneNote 365, it is not working, I installed both versions 86/64 :( (I am using Win 10)

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