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never recieved 1 ether sent to my ethereum wallet have not sent any more since #1764

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frankrbruno opened this issue Mar 17, 2017 · 7 comments

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@frankrbruno
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System information

Version: `0.0.0`
OS & Version: windows/linux/osx
Node type: `eth/geth(default)`

Please check the already existing issues to keep duplicates at a minimum.

Furthermore several work-arounds have been collected in the Mist-Troubleshooting-Guide.

If possible add the following to your report:

  • Screenshots

  • Check the console, of Mist (CTRL/CMD + ALT + i) and take a screenshot

  • Log files

    • go to menu -> accounts -> backup -> application data
    • zip and upload node.log and all other node.log.X files
@us4tech
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us4tech commented Mar 17, 2017

Im having the same problem, I sent some ETH to my new wallet and the exchange company Changelly appears as sent from yesterday, Ethereum Wallet havent sync my ETH

@us4tech
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us4tech commented Mar 17, 2017

here it goes mines

snapt

snapt

@us4tech
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us4tech commented Mar 17, 2017

Node Log.zip

@frankrbruno
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what is node zip

@luclu
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luclu commented Apr 10, 2017

Hi @us4tech, unfortunately you are affected by a known bug: #1701 (comment)

I0317 17:25:58.593389 eth/downloader/downloader.go:966] imported  21 state entries in   3.001ms: processed 8619, pending at least 72806
I0317 17:25:58.781300 eth/downloader/downloader.go:966] imported 206 state entries in  91.853ms: processed 8825, pending at least 72942
I0317 17:25:58.961695 eth/downloader/downloader.go:966] imported 169 state entries in  77.152ms: processed 8994, pending at least 72974
I0317 17:25:59.170371 eth/downloader/downloader.go:966] imported 142 state entries in  78.081ms: processed 9136, pending at least 73029
runtime: out of memory: cannot allocate 65536-byte block (810549248 in use)
fatal error: out of memory

runtime stack:
runtime.throw(0xd30bbb, 0xd)
	C:/go/src/runtime/panic.go:566 +0x7f
runtime.(*mcache).refill(0x17206f0, 0x9, 0x13ab6f40)
	C:/go/src/runtime/mcache.go:123 +0xd2
runtime.(*mcache).nextFree.func1()
	C:/go/src/runtime/malloc.go:505 +0x2b
runtime.systemstack(0x13871400)
	C:/go/src/runtime/asm_386.s:323 +0x5e
runtime.mstart()
	C:/go/src/runtime/proc.go:1079

I has been identified and will be fixed in the next release.

@luclu
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luclu commented Apr 10, 2017

@franckuestein could you please upload your node.log file? You can find the instructions below:

Some more generic advice:

Please, make sure you are running the latest version and your node is fully synced.
Although this may take between 1h (SSD) and 10 hours (HDD) you should be able to see a progress bar on the splash-screen or in the main-window.

Further recommendations:

  • check your account's balance using http://etherscan.io
  • make a backup of all account's keyfiles via menu -> accounts -> backup -> accounts
  • should the initial sync take very long, consider following these instructions to speed it up
  • if the peer count stays at 0 and it does not sync, verify your firewall settings
  • consider using http://myetherwallet.com in the meantime

If this didn't solve your issue, please follow these instructions and upload the node.log files:

  • Log files
    • go to menu -> accounts -> backup -> application data
    • zip and upload node.log and all other node.log.X files

@franckuestein
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@luclu I think that you mentioned me by mistake.
@frankrbruno is the user with problems 😉

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