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This error comes from invalid unicode characters sent by the device - normally from an old firmware version. We are thinking to add a better user feedback, so that they can update the firmware and we are tracking this on #288 and #238
Improve JSON parsing error handling and logging in case of corrupt JSON payloads from MQTT:
https://github.com/fablabbcn/smartcitizen-api/blob/master/app/lib/mqtt_messages_handler.rb#L23
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