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Unknown motherboard & CPU #96

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ghost opened this issue Sep 21, 2020 · 9 comments · Fixed by #154
Closed

Unknown motherboard & CPU #96

ghost opened this issue Sep 21, 2020 · 9 comments · Fixed by #154
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bug Something isn't working

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@ghost
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ghost commented Sep 21, 2020

Debug info

C:\Users\benno>fetchcord --debug
----out.py----

----DE/WM----

----GPU INFO----

gpuinfo: GPU: NVIDIA GeForce GT 730
gpuvendor: NVIDIA

----CPU INFO----

cpuvendor: Intel
cpumodel: Intel Duo
cpuinfo: CPU: Intel2 Duo CPU E8500@ 3.16GHz
cpuline item 0: CPU: Intel(R) Core(TM)2 Duo CPU E8500@ 3.16GHz
memline: Memory: 3.3GiB / 5.9GiB (54.85%)

----OS INFO----

sysosline: ['OS: Windows 10 Pro']
sysosid: Windows10
diskline: Disk: C: 53.3GiB / 147.9GiB (36.06%)
Disk: E: 193.1GiB / 400.8GiB (48.19%)
Disk: F: 135.0GiB / 232.9GiB (57.97%)
Unknown Motherboard, contact us on github to resolve this.(Keyerror)
unknown CPU, contact us on github to resolve this.(Keyerror)

----testing.py----
moboid: unknown
moboline: ['Motherboard: Hewlett-Packard (3647h)']

----GPU INFO----

gpuvendor: NVIDIA

----CPU INFO----

cpumodel: Intel Duo

Connecting
----run_rpc----

uptime in epoch: 1600671718.1992097
cpuid: 741949889465942099
cpuappid: 742887089179197462
RPC Connection Successful.
w_cycle 0
appid: 741949889465942099

Operating system & way of installation

Windows 10 Pro (latest updates). Installed (updated) through Pip.

Error/issue

I'm getting the errors "Unknown Motherboard" and "Unknown CPU".
On the previous pip version I only had the unknown motherboard error.
It seems like the Core 2 Duo detection has broken.

Other notes

On my laptop it's working fine now. At least last time I checked.

@ghost ghost added the bug Something isn't working label Sep 21, 2020
@ghost
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ghost commented Sep 27, 2020

For now I'll just roll back to version 2.5.3, where the CPU was displayed correctly

@MrPotatoBobx
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does 2.7 work?

@ghost
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ghost commented Dec 27, 2020

I can't find a release 2.7 so I assume the one from the code tab here? I'll see if that one works.

@MrPotatoBobx
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did it work?

@ghost
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ghost commented Dec 27, 2020

image
If I keep my mouse on the big question mark, it gives me the correct data. But no(t the correct) icon as you can see.
Oh and the motherboard is hidden now, but it might need to be added in the HP list (for model, see original post)

@MrPotatoBobx
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can you send the debug info?

@ghost
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ghost commented Dec 28, 2020

C:\Users\benno>fetchcord --debug
[KeyError]: 'Font:'[KeyError]: 'Font:'----run_rpc----

uptime in epoch: 1609163177.9925427
cpuid: 741949889465942099
cpuappid: 742887089179197462
----out.py----

----DE/WM----

----GPU INFO----

gpuinfo: NVIDIA GeForce GT 730
gpuvendor: nvidia

----CPU INFO----

cpuvendor: intel
cpumodel: Intel2 Duo
cpuinfo: Intel(R) Core(TM)2 Duo CPU E8500@ 3.16GHz
cpuline item 0: Intel(R) Core(TM)2 Duo CPU E8500@ 3.16GHz
memline: 3.4GiB / 7.9GiB (43.28%)

----OS INFO----

sysosline: Windows 10 Pro
sysosid: 741949889465942099
diskline: C: 59.2GiB / 147.9GiB (39.99%)

----testing.py----
Unknown motherboard, contact us on github to resolve this.
moboid: 742887089179197462
moboline: Hewlett-Packard (3647h)

----GPU INFO----

gpuvendor: nvidia

----CPU INFO----

cpumodel: Intel2 Duo

('DEFAULT', <Section: DEFAULT>)
('cycle_0', <Section: cycle_0>)
('cycle_1', <Section: cycle_1>)
('cycle_2', <Section: cycle_2>)
('cycle_3', <Section: cycle_3>)
{}
windows not in : True
try_connect(key="windows") on <pypresence.presence.Presence object at 0x03B9CFD0>
w_cycle 0
Unknown motherboard, contact us on github to resolve this.
try_update(key="windows") on <pypresence.presence.Presence object at 0x03B9CFD0>

@MrPotatoBobx MrPotatoBobx self-assigned this Feb 15, 2021
@BlivionIaG
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BlivionIaG commented Mar 14, 2021

As I'm going through the old issues i saw this, does it works now ? I remember fixing something for core 2 duo at some point but dunno when.
Also can I get the neofetch output, I'll add your motherboard.

@ghost
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ghost commented Mar 15, 2021

It does report as a Intel Core(TM)2 Duo, but it does not show the icon.

Neofetch output:
`benno@BMP-Desktop

OS: Windows 10 Pro
Uptime: 12 minutes and 51 seconds
Local IP: 192.168.0.104
Motherboard: Hewlett-Packard (3647h)
CPU: Intel(R) Core(TM)2 Duo CPU E8500@ 3.16GHz
GPU: NVIDIA GeForce GT 730
Memory: 3.3GiB / 7.9GiB (41.34%)
Disk: C: 53.0GiB / 148.5GiB (35.68%)
E: 189.3GiB / 465.8GiB (40.63%)
F: 54.5GiB / 182.9GiB (29.78%)
G: 28.1GiB / 50.0GiB (56.13%)`

Fetchcord debug output (might have changed):
`OS: Windows 10 Pro
Uptime: 13 minutes and 38 seconds
Local IP: 192.168.0.104
Motherboard: Hewlett-Packard (3647h)
CPU: Intel(R) Core(TM)2 Duo CPU E8500@ 3.16GHz
GPU: NVIDIA GeForce GT 730
Memory: 3.3GiB / 7.9GiB (41.59%)
Disk: C: 53.0GiB / 148.5GiB (35.68%)
E: 189.3GiB / 465.8GiB (40.63%)
F: 54.5GiB / 182.9GiB (29.78%)
G: 28.1GiB / 50.0GiB (56.13%)

[KeyError]: 'Font:'[KeyError]: 'Font:'----run_rpc----

uptime in epoch: 1615792708.7384765
cpuid: 741949889465942099
cpuappid: 742887089179197462
----out.py----

----DE/WM----

----GPU INFO----

gpuinfo: NVIDIA GeForce GT 730
gpuvendor: nvidia

----CPU INFO----

cpuvendor: intel
cpumodel: Intel2 Duo
cpuinfo: Intel(R) Core(TM)2 Duo CPU E8500@ 3.16GHz
cpuline item 0: Intel(R) Core(TM)2 Duo CPU E8500@ 3.16GHz
memline: 3.3GiB / 7.9GiB (41.59%)

----OS INFO----

sysosline: Windows 10 Pro
sysosid: 741949889465942099
diskline: C: 53.0GiB / 148.5GiB (35.68%)

----testing.py----
Unknown motherboard, contact us on github to resolve this.
moboid: 742887089179197462
moboline: Hewlett-Packard (3647h)

----GPU INFO----

gpuvendor: nvidia

----CPU INFO----

cpumodel: Intel2 Duo

('DEFAULT', <Section: DEFAULT>)
('cycle_0', <Section: cycle_0>)
('cycle_1', <Section: cycle_1>)
('cycle_2', <Section: cycle_2>)
('cycle_3', <Section: cycle_3>)
{}
windows not in : True
try_connect(key="windows") on <pypresence.presence.Presence object at 0x0000020BB1300730>
w_cycle 0
Unknown motherboard, contact us on github to resolve this.
try_update(key="windows") on <pypresence.presence.Presence object at 0x0000020BB1300730>`

@BlivionIaG BlivionIaG linked a pull request Jun 10, 2021 that will close this issue
@BlivionIaG BlivionIaG self-assigned this Jun 10, 2021
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