player error code: 2000 when starting streams

[Thunderbolt8]

this is happening to me for a while now: When I open the app for the first time (after booting up) I mostly get a player code: 2000 error after the commercials are done and the stream is not loaded. this sometimes happens even two or three times after another. what seems to help (sometimes) is going back to the android main screen and then entering the app & corresponding channel again.

its not something which cant be circumvented, but still quite annoying.

(I have a NVIDIA shield now btw., the 2017 model; this problem also sometimes keeps happening with the 4k TV, but apparently less often than with the shield).

[fgl27]

https://github.com/fgl27/ExoPlayer/blob/eb6f4b361ac7e4b3a6de821bded53f6e39562103/library/common/src/main/java/com/google/android/exoplayer2/PlaybackException.java#L126

/** Caused by an Input/Output error which could not be identified. */
  public static final int ERROR_CODE_IO_UNSPECIFIED = 2000;

Maybe the device has an issue writing data from RAM to ROM as devices get old it may happen.

The error is 'not be identified' and not from the app but from the device.

[fgl27]

Check if the device ROM (internal storage) is full and try to empty it (even if not full), maybe isn't full but the free part has issues.

[Thunderbolt8]

How can I try to empty it?

Ive done a factory reset already two or three times after I got the shield. atm I dont have many apps installed and still 8,9 / 12 GB free space. I cant click on the free space, can only clear cache.

[fgl27]

I wrote to check if was full, if isn't you can't empty.

Try to review your network, something is causing a read/write issue, a cable, router a network device configuration or something related is causing the problem.

[Thunderbolt8]

ok, will try, thanks. the device is connected via wireless LAN only though, so no cables to the router.

[fgl27]

any cables in your network can be the problem

[Thunderbolt8]

I mostly just switch off my TV instead of booting down the box and both TV and Box are on a power chord with a switch which I switch off afterwards. so it gets disconnected from electricity each time. do you think this could be part of the problem?

[fgl27]

No this is just a random network issue.

Something fails to download and that is the default error.

[Thunderbolt8]

its a bit strange because I dont have any problems with other apps like smarttube or other wireless LAN issues.

maybe its old age/wear of the box? I guess reinstalling the app or even doing another factory reset wouldnt help?

[fgl27]

this is a network issue that may only occur to twitch related links, if so isn't device-related but your ISP or something related.