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BUG - UTC Timezones for schedules need to be reworked #62

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fivetran-joemarkiewicz opened this issue Jan 10, 2022 · 1 comment
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BUG - UTC Timezones for schedules need to be reworked #62

fivetran-joemarkiewicz opened this issue Jan 10, 2022 · 1 comment
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@fivetran-joemarkiewicz
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Are you a current Fivetran customer?

Fivetran created PR

Describe the bug

It was found that the start_time_utc and end_time_utc fields within the ticket_schedules table are no longer accurate. We will want to add the daylight_savings and timezone tables to the package and leverage the start_time and end_time fields for the schedules.

We will then convert these schedules to UTC using the two new tables appropriatley.

Expected behavior

UTC values are accurate.
@fivetran-joemarkiewicz fivetran-joemarkiewicz added the bug Something isn't working label Jan 10, 2022
This was referenced Jan 21, 2022
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@fivetran-joemarkiewicz
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This has been resolved in the latest release of the zendesk package

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