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An unexpected error occurred | Zuletzt synchronisiert: vor 0 Sekunden #1754

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SprickW opened this issue Oct 26, 2024 · 4 comments
Open
1 task

An unexpected error occurred | Zuletzt synchronisiert: vor 0 Sekunden #1754

SprickW opened this issue Oct 26, 2024 · 4 comments

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@SprickW
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SprickW commented Oct 26, 2024

Which version of floccus are you using?

5.3.1

How many bookmarks do you have, roughly?

15.000

Are you using other means to sync bookmarks in parallel to floccus?

no

Sync method

Nextcloud Bookmarks

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

Firefox 131.0.3

Which version of Nextcloud Bookmarks are you using? (if relevant)

14.2.6

Which version of Nextcloud? (if relevant)

29.0.8

What kind of WebDAV server are you using? (if relevant)

No response

Describe the Bug

Trying to sync leads to

An unexpected error occurred | Zuletzt synchronisiert: vor 0 Sekunden

Log says

2024-10-26T10:58:03.315Z Starting sync process for account konsolisiert
2024-10-26T10:58:04.463Z QUEUING POST https://nextcloud2.datagon.systems/index.php/apps/bookmarks/public/rest/v2/lock
2024-10-26T10:58:04.464Z FETCHING POST https://nextcloud2.datagon.systems/index.php/apps/bookmarks/public/rest/v2/lock
2024-10-26T10:58:04.613Z Receiving response for POST https://nextcloud2.datagon.systems/index.php/apps/bookmarks/public/rest/v2/lock
2024-10-26T10:58:05.867Z Syncing failed with An unexpected error occurred
2024-10-26T10:58:05.873Z QUEUING DELETE https://nextcloud2.datagon.systems/index.php/apps/bookmarks/public/rest/v2/lock
2024-10-26T10:58:05.873Z FETCHING DELETE https://nextcloud2.datagon.systems/index.php/apps/bookmarks/public/rest/v2/lock
2024-10-26T10:58:06.035Z Receiving response for DELETE https://nextcloud2.datagon.systems/index.php/apps/bookmarks/public/rest/v2/lock

Expected Behavior

Simply sync as this was successful before.

Log says something about lock, but how is this established and how can I get rid of it?

To Reproduce

Any sync leads to this error.

Debug log provided

  • I have provided a debug log file
@SprickW SprickW added the bug label Oct 26, 2024
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Hello 👋

Thank you for taking the time to open this issue with floccus. I know it's frustrating when software
causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at
and if possible solved.
I'm Marcel and I created floccus a few years ago, maintaining it ever since. I currently work for Nextcloud
which leaves me with less time for side projects like this one than I used to have.
I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it.
Until then, please be patient.
Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation
to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can
collaborate to make this software better. For everyone.
Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge
and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and
try to fix the odd bug yourself. Everyone will be thankful for extra helping hands!
To continue the development and maintenance of this project in a sustainable way it is expected that you donate to the project when opening a ticket,
if you're not a donor already. You can find donation options at https://floccus.org/donate/. Thank you!

One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the Nextcloud forum,
to twitter or somewhere else. But this is a technical issue tracker, so please make sure to
focus on the tech and keep your opinions to yourself.

I look forward to working with you on this issue
Cheers 💙

@marcelklehr
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Mh, very strange. This is a browser error message, that I cannot pinpoint somehow. Can you perhaps try reinstalling the addon?

@github-project-automation github-project-automation bot moved this to Backlog in Floccus Oct 27, 2024
@marcelklehr marcelklehr moved this from Backlog to Triaging in Floccus Oct 27, 2024
@rhclayto
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I have had this happen many times. Identical Floccus log to the one in the OP. No error messages in Nextcloud logs. The only thing that fixes it it to delete the Floccus profile & make a new one. Then the first sync works, but many times on the second sync this error occurs. (To be honet, I have been struggling mightily to get Floccus & Nextcloud Bookmarks to work consistently, this is only one of the problems I have been having.)

@marcelklehr
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Can you try with a fresh firefox profile? It might be that the profile is corrupted somehow.

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