[video_player_videohole] DASH - random jump to end of stream

[mhoeckner]

Hi all,

if we start a static playlist DASH/FMP4 stream, the player jumps random to the end of playlist and stops.
There is no specific time in stream when this occurs.

The stream itself works great in other players like Web Shaka 4.3.5 and ExoPlayer
But we all know that these players are all divas...

We tried several modifications in playlist but nothing helped. We extended logging - but no further informations. Any ideas why this is happening?

An example player I can provide here -> https://github.com/mhoeckner/flutter_tizen_test

Password I will send @haesik and @swift-kim

Thank you
regards
Markus

flutter-tizen doctor -v
[!] Flutter (Channel unknown, 3.7.1, on macOS 13.3.1 22E261 darwin-x64, locale en-AT)
! Flutter version 3.7.1 on channel unknown at /Users/markushockner/development/flutter-tizen/flutter
Currently on an unknown channel. Run flutter channel to switch to an official channel.
If that doesn't fix the issue, reinstall Flutter by following instructions at https://flutter.dev/docs/get-started/install.
! Warning: flutter on your path resolves to /Users/markushockner/development/flutter/bin/flutter, which is not inside your current Flutter SDK checkout
at /Users/markushockner/development/flutter-tizen/flutter. Consider adding /Users/markushockner/development/flutter-tizen/flutter/bin to the front of
your path.
! Warning: dart on your path resolves to /Users/markushockner/development/flutter/bin/dart, which is not inside your current Flutter SDK checkout at
/Users/markushockner/development/flutter-tizen/flutter. Consider adding /Users/markushockner/development/flutter-tizen/flutter/bin to the front of your
path.
! Unknown upstream repository.
Reinstall Flutter by following instructions at https://flutter.dev/docs/get-started/install.
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[hyue7]

the player jumps random to the end of playlist and stops.
There is no specific time in stream when this occurs.

Hi, @mhoeckner
Could you please tell me how to reproduct this issue？

[mhoeckner]

Hi @hyue7

thank you for fast response!

Within my example code - start stream 3

Our DASH streams needs auth - so you have to use my example code.

I do think you already got my email address - plz send me an email - I will send you the password. Or @swift-kim and @haesik already got the needed password

[hyue7]

Hi， @mhoeckner
I start play stream 3 till the end, but no error occurred.
Could you describe this error? Or Maybe you can shoot a video and send to my email - yue7.huang@samsung.com, so that i can accurately know what the error is.

[hyue7]

Hi, @mhoeckner
I catch the error logs and see that:
DashCurl.cpp: CurlProcess(1657) > errorbuf : Operation timed out after 10002 milliseconds with 1424966 bytes received
DashCurl.cpp: ResultIfUnitCode(1730) > HTTP TIME OUT ERROR-1
DashCurl.cpp: ResultIf(1877) > [T01:55:36:859] [Warning] CURLE_OPERATION_TIMEDOUT occured

This might be http request timeout ?

[mhoeckner]

Hi @hyue7

thank you for the investigation. So the player jumps to end of playlist if a segment timeout occurs. Does the player any retries? Or is it a one time chance to fetch the segment?

Thank you
regards
Markus

[hyue7]

Does the player any retries

Yes, player have different retry times, the MaxRetryCount is 10:
CDashDownLoadMgr.cpp: GetMaxRetryCount(2531) > [T01:55:36:860] Debug:MaxRetryCount[10]
but in this test app, player retry only once:
CDashDownLoadMgr.cpp: retryDownloadSegment(2391) > retryDownloadSegment count[1]