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is connected and Printer is not responding #499

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syky27 opened this issue Nov 21, 2020 · 3 comments
Open

is connected and Printer is not responding #499

syky27 opened this issue Nov 21, 2020 · 3 comments

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@syky27
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syky27 commented Nov 21, 2020

Hi guys,

so this happens quite often
Screenshot 2020-11-21 at 15 18 04

I am almost sure that the printer is still printing, I'll check later today, but sometimes the web UI gets into this state, which does not make sense...

  • Why is there a connect button visible, when supposedly the printer is connected.
  • Why the stream is not visible? It should not be related to any printer state, once the pill is connected to the internet I should be able to see the stream.

This sometimes goes away, it can take up to 30 minutes of open browser page, but sometimes it does not.

I suggest better state info on this screen, for example if the pill connected to the internet...

@syky27
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syky27 commented Nov 22, 2020

Ok, so the pill died in middle of a print twice in a row. Not really sure how to get more information why that happened, is there a log on the pill?

@romanapo
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Hi, thanks a lot for the reported issue. We are currently investigating and will come back as soon as possible.

@syky27
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syky27 commented Dec 2, 2020

The stream is reporting snapshot which is few days old. I also suggest adding timestamp with last communication.

Screenshot 2020-12-02 at 15 04 22

We are also not using the pill as a print server because it failed on us multiple times :(

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