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Connected, but no IMAP folders found - Microsoft 365 #2248

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EggermontRob opened this issue Sep 16, 2022 · 3 comments
Closed

Connected, but no IMAP folders found - Microsoft 365 #2248

EggermontRob opened this issue Sep 16, 2022 · 3 comments

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@EggermontRob
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Hi,
I am succesfully connected to M365 via OAuth, but when i press the 'Get folders' button, the software says no IMAP folders found....
Mails aren't being imported either... What could be the issue?

Thank you!
Rob Eggermont
@freescout-helpdesk
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Feel free to send access to your FreeScout server, admin and M365 to support@freescout.net

@freescout-helpdesk freescout-helpdesk mentioned this issue Sep 22, 2022
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@freescout-helpdesk
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#2264

@freescout-helpdesk
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freescout-helpdesk commented Sep 22, 2022 •
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Does the MS365 user you are using to connect have a mailbox in MS365 and a license allowing to access it (try to open https://outlook.office365.com/mail/)?

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@EggermontRob @freescout-helpdesk