Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

TLS/SSL failure #2591

Closed
advoenkin opened this issue Jan 19, 2023 · 6 comments
Closed

TLS/SSL failure #2591

advoenkin opened this issue Jan 19, 2023 · 6 comments

Comments

@advoenkin
Copy link

Hello, i have a problem with email fetching.

I got error: imap_open(): Couldn't open stream {ran-crypto.tech:143/imap/novalidate-cert}. TLS/SSL failure for ran-crypto.tech: SSL negotiation failed

My mail server user STARTTLS encryption.

@freescout-helpdesk
Copy link
Contributor

Try to change TLS to SSL or vice versa: https://stackoverflow.com/a/72376387

@advoenkin
Copy link
Author

Try to change TLS to SSL or vice versa: https://stackoverflow.com/a/72376387

I tried all variations, and even None including. It did not help.

@freescout-helpdesk
Copy link
Contributor

Try the following and let us know the results:

  1. Update FreeScout to the latest version.
  2. Extract Mail.php from the archive and copy to /app/Misc replacing existing Mail.php
  3. Check IMAP connection.

@freescout-helpdesk
Copy link
Contributor

Closing for no activlity.

@freescout-helpdesk
Copy link
Contributor

Solution:

Add the following to .env file and clear cache:

APP_NEW_FETCHING_LIBRARY=true

@dwishaventures
Copy link

I am running Freescount behind traefik proxy. Outgoing email works using SMTP with SSL but incoming mail wont work. Connection failure. Whatever suggested here is already tried. How to troubleshoot ? or where should I start looking for problem.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants