Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Inline images not displaying #3649

Closed
gdandersson opened this issue Jan 3, 2024 · 2 comments
Closed

Inline images not displaying #3649

gdandersson opened this issue Jan 3, 2024 · 2 comments

Comments

@gdandersson
Copy link

PHP version: PHP 7.4.3-4ubuntu2.19
FreeScout version: 1.8.108
Database: MySQL
Are you using CloudFlare: No

When a user (using Apple Mail) sends an email with inline images, they are stripped/not shown.

From "Original Message" in FreeScout, under Preview:
Screenshot 2024-01-03 at 15 23 54

The actual code (from Body) looks like this:
<img alt="image0.jpeg" src="cid:BDA1BB86-2991-457D-8094-4B8F3E72318E-L0-001"><img alt="image1.jpeg" src="cid:10C9CF5E-91CF-434F-983B-13CC317FECB3-L0-001"><img alt="image2.jpeg" src="cid:0B821A22-7ED0-49F3-A326-2144A32454C8-L0-001">

In the normal message view, there is just an empty p-tag.

@freescout-helpdesk
Copy link
Contributor

freescout-helpdesk commented Jan 3, 2024

Make sure your console PHP is able to save files: https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#-permissions-issue

@gdandersson
Copy link
Author

Yeah, I'm ashamed, forgot to check the logs. Found: failed to open stream: Permission denied

chmod and all is good. Thanks!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants