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HI,
I want to assign a ticket to a service agent outside normal working times. Unfortunally the Out-Of-Office Module only sends auto-reply mails and with the existing automated tasks, I don't see a time is earlier or before rule.
Does anyone has a hint how to solve this?
PHP version:
FreeScout version: 1.8.159
Database: MySQL
Are you using CloudFlare: No
Are you using non-official modules: Yes
The text was updated successfully, but these errors were encountered:
HI,
I want to assign a ticket to a service agent outside normal working times. Unfortunally the Out-Of-Office Module only sends auto-reply mails and with the existing automated tasks, I don't see a time is earlier or before rule.
Does anyone has a hint how to solve this?
PHP version:
FreeScout version: 1.8.159
Database: MySQL
Are you using CloudFlare: No
Are you using non-official modules: Yes
The text was updated successfully, but these errors were encountered: