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Extended Attachments - Sidebar missing #4409

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johanoloflindberg opened this issue Dec 9, 2024 · 1 comment
Closed

Extended Attachments - Sidebar missing #4409

johanoloflindberg opened this issue Dec 9, 2024 · 1 comment

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@johanoloflindberg
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Hello! We are experiencing issues with the "Extended Attachments" module. We can no longer see attached files in the sidebar menu.

It worked a few days ago but has recently disappeared. The attached files are visible under the message.

Grateful for any assistance!

PHP version: PHP 8.1.30
FreeScout version: 1.8.159
Database: Mysql (10.6.20-MariaDB-cll-lve)
Are you using CloudFlare: Yes
Are you using non-official modules: Yes
@freescout-help
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It looks like the module got deactivated somehow for you. Check it. Also try to clear cache.

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@johanoloflindberg @freescout-help