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Migrating Jira cloud to Cloud, need support for Sentry Integration #85535

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JagSid opened this issue Feb 20, 2025 · 2 comments
Open

Migrating Jira cloud to Cloud, need support for Sentry Integration #85535

JagSid opened this issue Feb 20, 2025 · 2 comments

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@JagSid
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JagSid commented Feb 20, 2025

Environment

SaaS (https://sentry.io/)

What are you trying to accomplish?

Hi Team,

we have a client who uses sentry currently integrated with their source Jira. They are migrating to another Jira cloud instance. What is the migration path for Sentry, will it re-connect to tickets automatically or do we need to do some manual mapping?

How are you getting stuck?

no clear migration path

Where in the product are you?

Settings - Integrations

Link

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DSN

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Version

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@getsantry
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getsantry bot commented Feb 20, 2025

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@sentaur-athena
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Actually not sure about this but taking a quick look it doesn't seem like there exists a nice migration path. The Jira cloud instance requires new installation and a new configuration 🤔 And alerts are mapped to the configuration so to me it seems like it would require re-doing everything.

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