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Error message when I try to look at results from completed jobs #199

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UrbanLauren opened this issue Mar 15, 2021 · 1 comment
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@UrbanLauren
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Hi,

I get the below error message when I try to look at my past jobs. It looks like I'm getting signed out from the website, but I check "remember me for a month" when I log in so I'm not sure why this is happening. I see this same error message happening on multiple jobs.
Error message: "An error occured. Please try again, or send us a support e-mail via the contact link on the front page."

Best,
Lauren Urban
Account email: lauren_urban@alumni.brown.edu

@austinleong
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Thanks for bringing this issue to our attention. I'll be looking into this issue. Can you confirm that the error is only when you view your past jobs? (i.e. can you view your saved compounds correctly?)

  • Austin

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