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loujaybee opened this issue May 11, 2022 · 2 comments
Closed

Track when Desktop IDE URI redirect fails #9934

loujaybee opened this issue May 11, 2022 · 2 comments
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aspect: analytics Anything related to analytics aspect: growth Issues relating to product growth initiatives meta: stale This issue/PR is stale and will be closed soon team: IDE

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@loujaybee
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loujaybee commented May 11, 2022

When redirecting to JetBrains or other Desktop IDE's we use a redirect URI, however, it has been observed that on occasions that this redirect does not work as expected, sometimes where an exception is thrown with no user action implied. This is especially challenging during a users onboarding journey where they're likely to bounce/churn if they cannot easily set up a desktop IDE.

The following information should be considered:

  • Device
  • OS/Hardware etc
  • The URI the user is redirecting to
  • The IDE the user is redirecting to

Relates to:

@loujaybee loujaybee added aspect: analytics Anything related to analytics team: IDE aspect: growth Issues relating to product growth initiatives labels May 11, 2022
@loujaybee loujaybee changed the title Track when JetBrains Gateway URI redirect fails Track when Desktop IDE URI redirect fails May 11, 2022
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This comment was marked as off-topic.

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stale bot commented Nov 26, 2022

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the meta: stale This issue/PR is stale and will be closed soon label Nov 26, 2022
@stale stale bot closed this as completed Dec 23, 2022
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Labels
aspect: analytics Anything related to analytics aspect: growth Issues relating to product growth initiatives meta: stale This issue/PR is stale and will be closed soon team: IDE
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