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Please provide the requested log output.
Specifically, entries from files/_log/php-errors.log and files/_log/sql-errors.log from around the time you tried viewing a closed ticket.
[2022-06-10 16:12:25] glpiphplog.CRITICAL: *** Uncaught Exception TypeError: array_merge(): Argument #2 must be of type array, null given in /var/www/html/glpi/src/CommonITILObject.php at line 69 32
Backtrace :
src/CommonITILObject.php:6932 array_merge()
src/Ticket.php:4387 CommonITILObject->getTimelineItemtypes()
src/CommonGLPI.php:657 Ticket->showForm()
ajax/common.tabs.php:111 CommonGLPI::displayStandardTab()
I then disabled the newly released updated onetimesecret plugin I installed a few days again and now the dispay is fine again.
Code of Conduct
Is there an existing issue for this?
Version
10.0.1
Bug description
When closing a ticket the details disappear from view. Any follow-ups, solutions, tasks etc. disappear. Reopening the ticket makes them appear again.
Edge and chrome have the same issues.
Relevant log output
No response
Page URL
https://helpdesk/glpi/front/ticket.form.php?
Steps To reproduce
Close ticket
Info gone
Open ticket
Info back
Your GLPI setup information
Debian 10
Anything else?
No response
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