You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
When automatically capturing an e-mail to create a new ticket, the e-mail content is attributed to the e-mail author but the attached picture (if any) is attributed to another random user.
Seems that this 'random user' is someone connected to GLPI when the e-mail is captured.
[French]
Lorsqu'un e-mail est capturé automatiquement par GLPI, le texte est bien attribué à l'expéditeur lors de l'ouverture de ticket mais l'image éventuelle qui figure en pièce jointe est attribuée à un utilisateur de GLPI au pif, apparemment quelqu'un qui serait connecté sur l'appli au moment de la capture du mail.
[/French]
OK/var/www/glpi/config : OK
OK/var/www/glpi/files : OK
OK/var/www/glpi/files/_dumps : OK
OK/var/www/glpi/files/_sessions : OK
OK/var/www/glpi/files/_cron : OK
OK/var/www/glpi/files/_graphs : OK
OK/var/www/glpi/files/_lock : OK
OK/var/www/glpi/files/_plugins : OK
OK/var/www/glpi/files/_tmp : OK
OK/var/www/glpi/files/_rss : OK
OK/var/www/glpi/files/_uploads : OK
OK/var/www/glpi/files/_pictures : OK
OK/var/www/glpi/files/_log : OK
Libraries
htmLawed version 1.1.21 in (/var/www/glpi/lib/htmlawed)
phpCas version 1.3.4 in (/var/www/glpi/vendor/jasig/phpcas/source)
PHPMailer version 5.2.16 in (/var/www/glpi/vendor/phpmailer/phpmailer)
Zend Framework in (/var/www/glpi/vendor/zendframework/zend-loader/src)
zetacomponents/graph in (/var/www/glpi/vendor/zetacomponents/graph/src)
SimplePie version 1.4.1 in (/var/www/glpi/vendor/simplepie/simplepie/library)
TCPDF version 6.2.12 in (/var/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iacaml/autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
guzzlehttp/guzzle in (/var/www/glpi/vendor/guzzlehttp/guzzle/src)
When automatically capturing an e-mail to create a new ticket, the e-mail content is attributed to the e-mail author but the attached picture (if any) is attributed to another random user.
Seems that this 'random user' is someone connected to GLPI when the e-mail is captured.
[French]
Lorsqu'un e-mail est capturé automatiquement par GLPI, le texte est bien attribué à l'expéditeur lors de l'ouverture de ticket mais l'image éventuelle qui figure en pièce jointe est attribuée à un utilisateur de GLPI au pif, apparemment quelqu'un qui serait connecté sur l'appli au moment de la capture du mail.
[/French]
[code]
GLPI 9.1 ( => /var/www/glpi)
Server
Operating system: Linux SRV-GLPI 3.16.0-4-amd64 #1 SMP Debian 3.16.36-1+deb8u2 (2016-10-19) x86_64
PHP 5.6.27-0+deb8u1 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bcmath, bz2,
calendar, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml,
mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, soap, sockets,
standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib)
Setup: max_execution_time="300" memory_limit="128M" post_max_size="55M" safe_mode="" session.save_handler="files"
upload_max_filesize="50M"
Software: Apache/2.4.10 (Debian) (Apache/2.4.10 (Debian) Server at XXXX.XXXXXXXX.fr Port 80)
Mozilla/5.0 (Windows NT 6.1; rv:48.0) Gecko/20100101 Firefox/48.0
Server Software: (Debian)
Server Version: 5.5.52-0+deb8u1-log
Server SQL Mode:
Parameters: glpi@localhost/glpi
Host info: Localhost via UNIX socket
OK/var/www/glpi/config : OK
OK/var/www/glpi/files : OK
OK/var/www/glpi/files/_dumps : OK
OK/var/www/glpi/files/_sessions : OK
OK/var/www/glpi/files/_cron : OK
OK/var/www/glpi/files/_graphs : OK
OK/var/www/glpi/files/_lock : OK
OK/var/www/glpi/files/_plugins : OK
OK/var/www/glpi/files/_tmp : OK
OK/var/www/glpi/files/_rss : OK
OK/var/www/glpi/files/_uploads : OK
OK/var/www/glpi/files/_pictures : OK
OK/var/www/glpi/files/_log : OK
Libraries
htmLawed version 1.1.21 in (/var/www/glpi/lib/htmlawed)
phpCas version 1.3.4 in (/var/www/glpi/vendor/jasig/phpcas/source)
PHPMailer version 5.2.16 in (/var/www/glpi/vendor/phpmailer/phpmailer)
Zend Framework in (/var/www/glpi/vendor/zendframework/zend-loader/src)
zetacomponents/graph in (/var/www/glpi/vendor/zetacomponents/graph/src)
SimplePie version 1.4.1 in (/var/www/glpi/vendor/simplepie/simplepie/library)
TCPDF version 6.2.12 in (/var/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iacaml/autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
guzzlehttp/guzzle in (/var/www/glpi/vendor/guzzlehttp/guzzle/src)
LDAP directories
Server: '192.168.1.218', Port: '389', BaseDN: 'dc=XXXXX,dc=XXXXXXXXX,dc=fr', Connection filter:
'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(!(samaccountname=$)))', RootDN:
'glpi', Use TLS: none
Server: '192.168.1.219', Port: '389', BaseDN: 'dc=XXXXX,dc=XXXXXXXXX,dc=fr', Connection filter:
'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(!(samaccountname=$)))', RootDN:
'glpi', Use TLS: none
Server: '192.168.1.220', Port: '389', BaseDN: 'dc=XXXXX,dc=XXXXXXXXX,dc=fr', Connection filter:
'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(!(samaccountname=*$)))', RootDN:
'glpi', Use TLS: none
SQL replicas
Not active
Notifications
Way of sending emails: SMTP (XXXXXXXXXXXXXXXXXXXXXXXX)
Mails receivers
Name: 'XXXXXXXXXXXX@XXXXXXXXXXXX.fr' Active: Yes
Server: '{XXXXXXXXXX.XXXXXXXX.fr:143/imap/novalidate-cert/tls}INBOX' Login: 'XXXXXX' Password: Yes
Plugins list
[/code]
The text was updated successfully, but these errors were encountered: