[9.2] Can't reopen ticket

[boscorelly]

Hi,

since 9.2, we can't reopen tickets, even with superadmin rights.

`GLPI 9.2 (/glpi => C:\xampp\htdocs\glpi)

Operating system: Windows NT STSRV2K8_ING 6.1 build 7601 (Windows Server 2008 R2 Standard Edition Service Pack 1) i586 PHP 5.6.21 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, bcmath, bz2, calendar, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, odbc, openssl, pcre, pdo_mysql, pdo_sqlite, session, soap, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib) Setup: max_execution_time="60" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Apache (Apache Server at 192.168.254.3 Port 8895) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36 Server Software: mariadb.org binary distribution Server Version: 10.1.13-MariaDB Server SQL Mode: Parameters: stk@localhost/solutek_glpi Host info: localhost via TCP/IP mysqli extension is installed ctype extension is installed fileinfo extension is installed json extension is installed mbstring extension is installed zlib extension is installed curl extension is installed gd extension is installed simplexml extension is installed xml extension is installed ldap extension is installed imap extension is installed xmlrpc extension is installed Zend OPcache extension is not present APCu extension is not present C:\xampp\htdocs\glpi/config : OK C:\xampp\htdocs\glpi/files : OK C:\xampp\htdocs\glpi/files/_dumps : OK C:\xampp\htdocs\glpi/files/_sessions : OK C:\xampp\htdocs\glpi/files/_cron : OK C:\xampp\htdocs\glpi/files/_graphs : OK C:\xampp\htdocs\glpi/files/_lock : OK C:\xampp\htdocs\glpi/files/_plugins : OK C:\xampp\htdocs\glpi/files/_tmp : OK C:\xampp\htdocs\glpi/files/_rss : OK C:\xampp\htdocs\glpi/files/_uploads : OK C:\xampp\htdocs\glpi/files/_pictures : OK C:\xampp\htdocs\glpi/files/_log : OK

htmLawed version 1.2.4 in (C:\xampp\htdocs\glpi\lib\htmlawed) phpCas version 1.3.5 in (C:\xampp\htdocs\glpi\vendor\jasig\phpcas\source) PHPMailer version 5.2.24 in (C:\xampp\htdocs\glpi\vendor\phpmailer\phpmailer) SimplePie version 1.5 in (C:\xampp\htdocs\glpi\vendor\simplepie\simplepie\library) TCPDF version 6.2.13 in (C:\xampp\htdocs\glpi\vendor\tecnickcom\tcpdf) michelf/php-markdown in (C:\xampp\htdocs\glpi\vendor\michelf\php-markdown\Michelf) true/punycode in (C:\xampp\htdocs\glpi\vendor\true\punycode\src) iacaml/autolink in (C:\xampp\htdocs\glpi\vendor\iamcal\lib_autolink) sabre/vobject in (C:\xampp\htdocs\glpi\vendor\sabre\vobject\lib)

Server: '10.6.1.2', Port: '389', BaseDN: 'DC=ELB,DC=local', Connection filter: '(&(objectCategory=person)(objectClass=user))', RootDN: 'root', Use TLS: none

Not active

Way of sending emails: SMTP (xxxx@xxxx.local@192.168.254.1)

Name: 'glpi@xxxx.fr' Active: No Server: '{192.168.254.1:993/imap/ssl/novalidate-cert}' Login: 'xxxxx\glpi' Password: Yes

archires Name: Architectures réseau Version: 2.4.0 State: Not activated financialreports Name: Arrêté du parc Version: 2.4.0 State: Not activated timelineticket Name: Chronologie des tickets Version: 9.1+1.0 State: Not activated environment Name: Environnement Version: 2.1.0 State: Not activated formcreator Name: Formulaires Version: 2.6.0 State: Not activated fusioninventory Name: FusionInventory Version: 9.2+1.0 State: Not activated mod Name: GLPI Modifications Version: 1.1.4 State: Enabled manufacturersimports Name: Imports fabricants Version: 2.0.0 State: Not activated moreticket Name: More ticket Version: 1.3.0 State: Not activated browsernotification Name: Notification de Navigateur Version: 1.1.9 State: Not activated mreporting Name: Plus de rapports Version: 1.3.1 State: Not activated manageentities Name: Portail Clients Version: 2.2.0 State: Not activated purgelogs Name: Purge de l'historique Version: 1.2.2 State: Not activated reports Name: Rapports Version: 1.11.0 State: Not activated webservices Name: Services Web Version: 1.7. State: Not activated dashboard Name: Tableau de bord Version: 0.8.8 State: Not activated`

[trasher]

Hello,

This ha been fixed; see #2836

[boscorelly]

Thanks, i installed 9.2 yesterday, so i was thinking in a new bug, and search in opens tickets gives no result ^^