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Category is missing in Hidden fields options. GLPI 0.90.3 #671

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yurisilvano opened this issue May 23, 2016 · 5 comments
Closed

Category is missing in Hidden fields options. GLPI 0.90.3 #671

yurisilvano opened this issue May 23, 2016 · 5 comments
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@yurisilvano
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Good morning. I've an issue with the hidden fields. When i edict a template ticket, in "hidden fields" the option "category" is missing.
I already posted a topic with this issue in the GLPI forum, but no one could help me.

The link of the post is http://forum.glpi-project.org/viewtopic.php?id=153885

There i post some prints screens and better develop the subject.

I'm sorry any English mistake.

Server

Operating system: Linux monitor.microdest.com.br 3.10.0-327.13.1.el7.x86_64 #1 SMP Thu Mar 31 16:04:38 UTC 2016 x86_64
PHP 5.4.16 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, bcmath, bz2, calendar, ctype, curl,
date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, json, ldap, libxml, mbstring, mhash, mysql, mysqli,
openssl, pcre, pdo_mysql, pdo_sqlite, session, shmop, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter,
xsl, zip, zlib)
Setup: max_execution_time="300" memory_limit="128M" post_max_size="16M" safe_mode="" session.save_handler="files"
upload_max_filesize="2M"
Software: Apache/2.4.6 (CentOS) PHP/5.4.16 ()
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
Server Software: MySQL Community Server (GPL)
Server Version: 5.6.30
Server SQL Mode: STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION
Parameters: glpi-microdest@127.0.0.1/glpi_defagro
Host info: 127.0.0.1 via TCP/IP

OK/var/www/html/glpi-defagro/config : OK
OK/var/www/html/glpi-defagro/files : OK
OK/var/www/html/glpi-defagro/files/_dumps : OK
OK/var/www/html/glpi-defagro/files/_sessions : OK
OK/var/www/html/glpi-defagro/files/_cron : OK
OK/var/www/html/glpi-defagro/files/_graphs : OK
OK/var/www/html/glpi-defagro/files/_lock : OK
OK/var/www/html/glpi-defagro/files/_plugins : OK
OK/var/www/html/glpi-defagro/files/_tmp : OK
OK/var/www/html/glpi-defagro/files/_rss : OK
OK/var/www/html/glpi-defagro/files/_uploads : OK
OK/var/www/html/glpi-defagro/files/_pictures : OK
OK/var/www/html/glpi-defagro/files/_log : OK
OKSELinux mode is Permissive
Some features may require this to be onSELinux boolean configuration for httpd_can_network_connect --> off (Some features may require this to be on)
Some features may require this to be onSELinux boolean configuration for httpd_can_network_connect_db --> off (Some features may require this to be on)
Some features may require this to be onSELinux boolean configuration for httpd_can_sendmail --> off (Some features may require this to be on)

Libraries

htmLawed version 1.1.21 in (/var/www/html/glpi-defagro/lib/htmlawed)
phpCas version 1.3.4 in (/var/www/html/glpi-defagro/lib/phpcas)
PHPMailer version 5.2.8 in (/var/www/html/glpi-defagro/lib/phpmailer)
ZetaComponent ezcGraph installed in (/var/www/html/glpi-defagro/lib/zeta/Base): OK
Zend Framework version 2.4.9 in (/var/www/html/glpi-defagro/lib/Zend)
SimplePie version 1.3.1 in (/var/www/html/glpi-defagro/lib/simplepie)
TCPDF version 6.2.12 in (/var/www/html/glpi-defagro/lib/tcpdf)
ircmaxell/password-compat in (/var/www/html/glpi-defagro/lib/password_compat). Compatitility: Ok

Mysql replics

Not active

Notifications

Way of sending emails: SMTP (helpdesk@defagro.com.br@smtp.defagro.com.br)

Mails receivers

Plugins list

    dashboard            Name: Painel                         Version: 0.7.3      State: Enabled
@flegastelois
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Hi,

As yllen has told you, this is not possible in GLPi to hide the category field in the simplified interface, "because you can have a ticket template associate to the categorie".

Regards,

@yurisilvano
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Hi flegastelois, I'm sorry the question but I'm kind of layman.
So there's no way to hide the category field?
Or is there any procedure so that I can disable it?

Tks.

@tomolimo
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Hello,
Would you like to hide the 'ticket category' for simplified interface only or also for complete interface?
Regards,
Tomolimo

@tomolimo
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tomolimo commented May 27, 2016

Hello,
For simplified interface only, you may use the following plugin: https://github.com/tomolimo/hidefields
regards,
Tomolimo

@yllen yllen added the invalid label Jun 2, 2016
@yllen
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yllen commented Jun 2, 2016

It's not a bug of GLPI.
Since the template of ticket was created (0.83), you never can't hide Category field

@yllen yllen closed this as completed Jun 2, 2016
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