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Since upgrading our system to 9.5.0, we have discovered that our email receiver does not work as expected. This was mostly fixed in #7643, however on further investigation, it appears that it now cannot handle emails in which we do not have a ContentType header.
This is the error we get when trying to receive emails.
[2020-07-14 10:55:02] glpiphplog.CRITICAL: *** Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name contentType or content-type not found in /var/www/html/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307
Backtrace :
inc/mailcollector.class.php:2059 Laminas\Mail\Storage\Part->getHeader()
inc/mailcollector.class.php:1660 MailCollector->getDecodedContent()
inc/mailcollector.class.php:1017 MailCollector->getBody()
inc/mailcollector.class.php:714 MailCollector->buildTicket()
inc/mailcollector.class.php:1749 MailCollector->collect()
inc/crontask.class.php:847 MailCollector::cronMailgate()
front/cron.php:83 CronTask::launch()
A clear and concise description of what you expected to happen.
Logs
[2020-07-14 10:55:02] glpiphplog.CRITICAL: *** Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name contentType or content-type not found in /var/www/html/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307
Backtrace :
inc/mailcollector.class.php:2059 Laminas\Mail\Storage\Part->getHeader()
inc/mailcollector.class.php:1660 MailCollector->getDecodedContent()
inc/mailcollector.class.php:1017 MailCollector->getBody()
inc/mailcollector.class.php:714 MailCollector->buildTicket()
inc/mailcollector.class.php:1749 MailCollector->collect()
inc/crontask.class.php:847 MailCollector::cronMailgate()
front/cron.php:83 CronTask::launch()
Your GLPI setup (you can find it in Setup > General menu, System tab)
**General**
Operating system: Linux itsm01 18.04.1-Ubuntu SMP Tue Jun 30 23:04:16 UTC 2020 x86_64
PHP 7.2.24-0ubuntu apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc,
apcu, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml,
mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg,
sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zlib)
Setup: max_execution_time="600" memory_limit="256M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="50M"
Software: Apache/2.4.29 (Ubuntu) (Apache/2.4.29 (Ubuntu) Server at REDACTED Port 443)
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36
Server Software: (Ubuntu)
Server Version: ubuntu
Server SQL Mode:
Parameters: glpiuser@localhost/glpi
Host info: Localhost via UNIX socket
PHP version is at least 7.2.0 - Perfect!PHP version is at least 7.2.0 - Perfect!
Sessions support is available - Perfect!Sessions support is available - Perfect!
Allocated memory > 64 Mio - Perfect!Allocated memory > 64 Mio - Perfect!
mysqli extension is installedmysqli extension is installed
ctype extension is installedctype extension is installed
fileinfo extension is installedfileinfo extension is installed
json extension is installedjson extension is installed
mbstring extension is installedmbstring extension is installed
iconv extension is installediconv extension is installed
zlib extension is installedzlib extension is installed
curl extension is installedcurl extension is installed
gd extension is installedgd extension is installed
simplexml extension is installedsimplexml extension is installed
intl extension is installedintl extension is installed
ldap extension is installedldap extension is installed
apcu extension is installedapcu extension is installed
Zend OPcache extension is installedZend OPcache extension is installed
xmlrpc extension is installedxmlrpc extension is installed
CAS extension is installedCAS extension is installed
exif extension is installedexif extension is installed
zip extension is not presentzip extension is not present
bz2 extension is not presentbz2 extension is not present
sodium extension is installedsodium extension is installed
Database version seems correct (5.7.30) - Perfect!Database version seems correct (5.7.30) - Perfect!
Timezones seems loaded in databaseTimezones seems loaded in database
The log file has been created successfully.The log file has been created successfully.
Write access to /etc/glpi/ has been validated.Write access to /etc/glpi/ has been validated.
Write access to /var/lib/glpi has been validated.Write access to /var/lib/glpi has been validated.
Write access to /var/lib/glpi/_dumps has been validated.Write access to /var/lib/glpi/_dumps has been validated.
Write access to /var/lib/glpi/_sessions has been validated.Write access to /var/lib/glpi/_sessions has been validated.
Write access to /var/lib/glpi/_cron has been validated.Write access to /var/lib/glpi/_cron has been validated.
Write access to /var/lib/glpi/_graphs has been validated.Write access to /var/lib/glpi/_graphs has been validated.
Write access to /var/lib/glpi/_lock has been validated.Write access to /var/lib/glpi/_lock has been validated.
Write access to /var/lib/glpi/_plugins has been validated.Write access to /var/lib/glpi/_plugins has been validated.
Write access to /var/lib/glpi/_tmp has been validated.Write access to /var/lib/glpi/_tmp has been validated.
Write access to /var/lib/glpi/_cache has been validated.Write access to /var/lib/glpi/_cache has been validated.
Write access to /var/lib/glpi/_rss has been validated.Write access to /var/lib/glpi/_rss has been validated.
Write access to /var/lib/glpi/_uploads has been validated.Write access to /var/lib/glpi/_uploads has been validated.
Write access to /var/lib/glpi/_pictures has been validated.Write access to /var/lib/glpi/_pictures has been validated.
Write access to /var/www/html/glpi/marketplace has been validated.Write access to /var/www/html/glpi/marketplace has been validated.
**Libraries**
tmlawed/htmlawed version 1.2.5 in (/var/www/html/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.1.6 in (/var/www/html/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.5 in (/var/www/html/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.3.5 in (/var/www/html/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/html/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/html/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/html/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/html/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/html/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/html/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/html/glpi/vendor/sabre/vobject/lib)
laminas/laminas-cache in (/var/www/html/glpi/vendor/laminas/laminas-cache/src)
laminas/laminas-i18n in (/var/www/html/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-serializer in (/var/www/html/glpi/vendor/laminas/laminas-serializer/src)
monolog/monolog in (/var/www/html/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/html/glpi/vendor/sebastian/diff/src)
elvanto/litemoji in (/var/www/html/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/html/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/html/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/html/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/html/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/html/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/html/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/html/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/html/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/html/glpi/vendor/psr/simple-cache/src)
mexitek/phpcolors in (/var/www/html/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/html/glpi/vendor/guzzlehttp/guzzle/src)
wapmorgan/unified-archive in (/var/www/html/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/html/glpi/vendor/paragonie/sodium_compat/src)
phpCas version 1.3.3 in (/usr/share/php)
**Plugins**
actualtime Name: ActualTime Version: 1.2.0 State: Installed / not activated
fields Name: Additionnal fields Version: 1.11.0 State: Enabled
behaviors Name: Behaviours Version: 2.2.2 State: Enabled
dashboard Name: Dashboard Version: 0.9.6 State: Enabled
escalade Name: Escalation Version: 2.4.4 State: Enabled
datainjection Name: File injection Version: 2.7.0 State: Installed / not activated
formcreator Name: Form Creator Version: 2.10.0 State: Enabled
itilcategorygroups Name: ItilCategory Groups Version: 2.4.0 State: Enabled
mailanalyzer Name: Mail Analyzer Version: 1.6.1 State: Enabled
mreporting Name: More Reporting Version: 1.7.0 State: Enabled
genericobject Name: Objects management Version: 2.9.0 State: Enabled
tag Name: Tag Management Version: 2.7.0 State: Enabled
tasklists Name: Tasks list Version: 1.5.1 State: Enabled
timezones Name: Timezones Version: 2.5.2 State: Installed / not activated
Describe the bug
Since upgrading our system to 9.5.0, we have discovered that our email receiver does not work as expected. This was mostly fixed in #7643, however on further investigation, it appears that it now cannot handle emails in which we do not have a ContentType header.
This is the error we get when trying to receive emails.
Page(s) URL
https://{GLPIHOST}/glpi/front/mailcollector.form.php
To reproduce
The email should be imported into GLPI.
Expected behavior
A clear and concise description of what you expected to happen.
Logs
Your GLPI setup (you can find it in Setup > General menu, System tab)
Additional context
sampleEmailNoContentHeader.zip
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