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I think it is worth replying to reviews in the App Store? A lot of the low-scoring reviews are for features requests that are now present, or issues that are now fixed.
I used this site to show all reviews:
https://fnd.io/#/us/mac-app/1277179284-fsnotes-by-oleksandr-glushchenko
You can respond to them through iTunes Connect Dashboard: App Name –> Activity –> Ratings and Reviews
It would be worth responding to any that have been solved, and any that result in new issues being created.
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