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Aida Enna edited this page Feb 27, 2020 · 7 revisions

Q: The launcher always starts the game and doesn't let me go into the settings - how can I disable Auto-Login?

To disable Auto-Login, please hold the shift key on your keyboard while starting the launcher.


Q: My Antivirus is getting angry about XIVLauncher and its addons - why?

XIVLauncher uses injection to access the main FFXIV process for in-game features and Rich Presence. This can cause false positives for some antivirus programs. Please add any needed exclusions if you want to use these features or disable them.


Q: Should I really put my login details into this?

Of course, this is your decision - however, I'm doing my best to stay transparent and make this launcher the most secure. Feel free to browse the source code and build it yourself!


Q: I'm getting a 5003 lobby authentification error when logging in - how can I fix this?

Please make sure the check box "Enable experimental UID cache" is not ticked in the Settings->About tab.


Q: Discord Rich Presence doesn't work after game update - why?

XIVLauncher tries to read the game while it's running to find the location where the information is stored usually about your character (name, job, level, location, etc). When the game updates Square Enix usually mixes up where this location is. Therefore, it takes a bit of time to find where the new addresses are.


Q: Is there a place where I can find music to use with /xlbgmset?

There's a list of music and their IDs available here, maintained by MagowDeath#1763.


Q: I'm getting a "MSVCP140.dll was not found" or "VCRUNTIME140.dll was not found" issue. Help!

This means you don't have the proper Visual C++ runtime installed - Try installing the Visual Studio 2015, 2017 and 2019 vc_redist.x86.exe from this page. If that does not work, try installing this older version as well..