"Rendering failed: Error: Failed to launch chrome"

[halacs]

What happened:
Alert telegram messages don't have picture. Test message have at the telegram notification channel settings page (there is a button to send test alert message).
I set log level to debug and when alert telegram message has been sent I see below messages in the log. I have installed renderer plugin with this command then restarted grafana server: grafana-cli plugins install grafana-image-renderer

te to=alerting
t=2020-06-18T22:11:40+0200 lvl=info msg=Rendering logger=rendering renderer=plugin path="d-solo/edqnwtliz/network?orgId=1&panelId=7"
t=2020-06-18T22:11:40+0200 lvl=dbug msg="Calling renderer plugin" logger=rendering renderer=plugin req="url:\"http://127.0.0.1:3000/d-solo/edqnwtliz/network?orgId=1&panelId=7&render=1\" width:1000 height:500 deviceScaleFactor:1 filePath:\"/var/lib/grafana/png/MNIkNy6hl1U74VVVJsga.png\" renderKey:\"pechLdekIdmeJQQR9SA9HHRSadEICDY7\" domain:\"127.0.0.1\" timeout:15 "
t=2020-06-18T22:11:40+0200 lvl=eror msg="Render request failed" logger=plugins.backend pluginId=grafana-image-renderer url="http://127.0.0.1:3000/d-solo/edqnwtliz/network?orgId=1&panelId=7&render=1" error="Error: Failed to launch chrome!\n/var/lib/grafana/plugins/grafana-image-renderer/chrome-linux/chrome: error while loading shared libraries: libX11-xcb.so.1: cannot open shared object file: No such file or directory\n\n\nTROUBLESHOOTING: https://github.com/GoogleChrome/puppeteer/blob/master/docs/troubleshooting.md\n"
t=2020-06-18T22:11:41+0200 lvl=eror msg="Failed to render and upload alert panel image." logger=alerting.notifier ruleId=17 error="Rendering failed: Error: Failed to launch chrome!\n/var/lib/grafana/plugins/grafana-image-renderer/chrome-linux/chrome: error while loading shared libraries: libX11-xcb.so.1: cannot open shared object file: No such file or directory\n\n\nTROUBLESHOOTING: https://github.com/GoogleChrome/puppeteer/blob/master/docs/troubleshooting.md\n"
t=2020-06-18T22:11:41+0200 lvl=eror msg="Could not generate Telegram message with inline image." logger=alerting.notifier.telegram err="open : no such file or directory"

What you expected to happen:
I expected to have a graph in my telegram message grafana sent to me via telegram.

How to reproduce it (as minimally and precisely as possible):
apt install -y software-properties-common
add-apt-repository "deb https://packages.grafana.com/oss/deb stable main"
wget -q -O - https://packages.grafana.com/gpg.key | apt-key add -
apt update
apt install grafana -y
grafana-cli plugins install grafana-image-renderer
/etc/init.d/grafana-server restart
Now set telegram plugin (bot ID), a graph and an alert for it.

Anything else we need to know?:
nothing

Environment:

• Grafana Image Renderer version: 2.0.0
• Grafana version: v7.0.3 (00ee734baf)
• Installed plugin or remote renderer service: local renderer
• OS Grafana Image Renderer is installed on: Ubuntu 18.04.4 LTS
• User OS & Browser: Firefox 77.0.1 64bit
• Others:

[aknuds1]

Duplicate of #155.

[halacs]

@aknuds1, so you say image renderer has external dependencies, right? As far as I remember I read something in the documentation hat there is one single binary which contains everything needed.
In my sever, I don't want to install X11 but X11 related libraries are missing it seems.

Thanks for your help in advance!

/var/lib/grafana/plugins/grafana-image-renderer# ldd chrome-linux/chrome | grep 'not found'
        libX11-xcb.so.1 => not found
        libXcomposite.so.1 => not found
        libXcursor.so.1 => not found
        libXdamage.so.1 => not found
        libXfixes.so.3 => not found
        libXi.so.6 => not found
        libXrender.so.1 => not found
        libXtst.so.6 => not found
        libnss3.so => not found
        libnssutil3.so => not found
        libsmime3.so => not found
        libnspr4.so => not found
        libcups.so.2 => not found
        libXss.so.1 => not found
        libXrandr.so.2 => not found
        libasound.so.2 => not found
        libatk-1.0.so.0 => not found
        libatk-bridge-2.0.so.0 => not found
        libpangocairo-1.0.so.0 => not found
        libpango-1.0.so.0 => not found
        libcairo.so.2 => not found
        libatspi.so.0 => not found
        libgtk-3.so.0 => not found
        libgdk-3.so.0 => not found
        libgdk_pixbuf-2.0.so.0 => not found

[aknuds1]

You have to install Puppeteer's dependencies, as described here.

[adiii717]

Thanks Arve

Below worked for me.

grafana-cli plugins install grafana-image-renderer
yum install -y  alsa-lib.x86_64 atk.x86_64 cups-libs.x86_64 gtk3.x86_64 ipa-gothic-fonts libXcomposite.x86_64 libXcursor.x86_64 libXdamage.x86_64 libXext.x86_64 libXi.x86_64 libXrandr.x86_64 libXScrnSaver.x86_64 libXtst.x86_64 pango.x86_64 xorg-x11-fonts-100dpi xorg-x11-fonts-75dpi xorg-x11-fonts-cyrillic xorg-x11-fonts-misc xorg-x11-fonts-Type1 xorg-x11-utils
yum update nss -y
service grafana-server restart

[halacs]

For me this helped on Ubuntu:

apt install libx11-xcb1 libxcomposite1 libxcursor1 libxdamage1 libxi6 libxtst6 libnss3 libcups2 libxss1 libxrandr2 libasound2 libatk1.0-0 libatk-bridge2.0-0 libpangocairo-1.0-0 libgtk-3-0

[shezhangzhang]

Tips: If you are using dokerfile, you need add -y to apt command:
apt install -y libx11-xcb1 libxcomposite1 libxcursor1 libxdamage1 libxi6 libxtst6 libnss3 libcups2 libxss1 libxrandr2 libasound2 libatk1.0-0 libatk-bridge2.0-0 libpangocairo-1.0-0 libgtk-3-0

[shezhangzhang]

@aknuds1 I think we should mention this dependencies issue here: https://grafana.com/grafana/plugins/grafana-image-renderer/
This issue is still exists in March, 2023.