Trigger with more then 6 hours duration not appear in Query Mode Triggers Count

[FlavioTelecall]

Describe the bug
The Query for Trigger count only cound trigger that has duration lower than 6 hours.
I just did the test, if I remove the trigger on zabbix and create again, it count on grafana, and after the trigger hit the duration of 6 hours grafana not count it any more.

Expected behavior
We would like to count all the trigger that is selected.

Screenshots

Network data
{
"xhrStatus": "complete",
"request": {
"method": "POST",
"url": "api/datasources/proxy/1",
"data": {
"jsonrpc": "2.0",
"method": "trigger.get",
"params": {
"output": "extend",
"hostids": [
"10307",
"10263",
"10266",
"10325",
"10294",
"10306",
"10297",
"10317",
"10367"
],
"min_severity": 3,
"filter": {
"value": 1
},
"expandDescription": true,
"expandData": true,
"expandComment": true,
"monitored": true,
"skipDependent": true,
"selectLastEvent": "extend",
"selectGroups": "extend",
"selectHosts": [
"host",
"name"
],
"countOutput": true,
"lastChangeSince": 1570770331,
"lastChangeTill": 1570791931
},
"id": 1,
"auth": "aed5c6dcb33590a4464670a35f3cee80"
}
},
"response": {
"jsonrpc": "2.0",
"result": "0",
"id": 1
}
}

{
"xhrStatus": "complete",
"request": {
"method": "POST",
"url": "api/datasources/proxy/1",
"data": {
"jsonrpc": "2.0",
"method": "trigger.get",
"params": {
"output": "extend",
"hostids": [
"10307",
"10263",
"10266",
"10325",
"10294",
"10306",
"10297",
"10317",
"10367"
],
"min_severity": 1,
"filter": {
"value": 1
},
"expandDescription": true,
"expandData": true,
"expandComment": true,
"monitored": true,
"skipDependent": true,
"selectLastEvent": "extend",
"selectGroups": "extend",
"selectHosts": [
"host",
"name"
],
"countOutput": true,
"lastChangeSince": 1570770365,
"lastChangeTill": 1570791965
},
"id": 1,
"auth": "aed5c6dcb33590a4464670a35f3cee80"
}
},
"response": {
"jsonrpc": "2.0",
"result": "1",
"id": 1
}
}

Software versions

Grafana	Zabbix	Grafana-Zabbix Plugin
6.3.2	4.2.5 and 4.4.0	3.10.4

[deathtopigss]

Im having the same issue, Im trying to use query mode triggers count for a panel with singlestat and it allways shows 0!

[alexanderzobnin]

Try to increase panel time range. It returns only problems within selected time range.

[FlavioTelecall]

Try to increase panel time range. It returns only problems within selected time range.

@alexanderzobnin could you put a button or checkbox to count the current trigguers alarms, dont matter the time range? Because Its not good for us the need of stay with the dashbord with a long time range, but we want to see all the current alarms all the time.
Normaly we use the time range on dashbord of 1 hour.