partner with Trulioo

[chadwhitacre]

Reticketed from gratipay/gratipay.com#2449.

[chadwhitacre]

From: Trulioo
To: chad@zetaweb.com

My name is [] from Trulioo and I'd be glad to answer any questions you may have regarding our service.

For context, I'll just need a bit more information.

In which countries do you require ID verification? As well, about how many ID checks do you expect to run monthly?

[chadwhitacre]

To: Trulioo

Thanks for responding. We're actually rebuilding our customer base at the moment, but here is a list of 31 countries in which we have had customers in the past (sorted by percentage of our customer base—roughly half our customers have been in the U.S.):

United States, Great Britain, Canada, France, Germany, Spain, Poland, Australia, New Zealand, The Netherlands, Finland, India, Brazil, Sweden, Vietnam, Singapore, Pakistan, Japan, Denmark, Czech Republic, Bulgaria, Argentina, Hungary, Korea, Russia, Slovenia, China, Austria, Chile, Ireland, Belgium

We expect to perform 50 ID checks per month for the next year.

Is this something you can help us with?

[chadwhitacre]

Spent an hour on the phone with a rep.

[chadwhitacre]

Great to connect today. Sending this message just so that you have my direct contact info.

---

Thanks, []! Minding sending over your NDA to help me think this through with my lawyer and team?

[chadwhitacre]

From: Trulioo

Please see attached.

On the open source / Frame integration discussion, unfortunately we cannot allow the code to be publicly displayed and accessible. There are several reasons why that I can go into if needed. Hopefully your team can appreciate the risks for this particular type of page and lock it down.

Once the MNDA is executed, I can forward further technical documentation and country lists. Cheers,

https://drive.google.com/file/d/0ByDJ5uiG6Hp3UGROTUdtQlhNcXM/view

[chadwhitacre]

To: Trulioo

Thanks, [].

There are several reasons why that I can go into if needed.

I'd be interested in hearing these, yes. Understanding the parameters better will help us try to find a workable solution.

[chadwhitacre]

From: Trulioo

Sure thing. At a high level (since I'm not confident from a detailed technical perspective), exposing that information creates risks of non-customers throttling or mass pinging our systems, and other security risks of that nature. Also, there is a degree of IP between competing solutions on how the field data is send and how responses are returned. Hopefully that helps.

To: Trulioo

Thanks, []. Sounds like it will take some creative thinking on our part to figure out how to make this work. Ball is in my court to get back to you if we decide to go forward.

[chadwhitacre]

I just wanted to quickly touch base with you in regards to your conversation with my colleague [].

Were you able to come to a decision regarding the open source/integration discussion? Certainly let me know, and I'd be happy to continue the conversation.

[chadwhitacre]

Thanks for following up, []. It's going to be a challenge for us to work with a proprietary API. Partly due to that, and partly to competing priorities, we've punted on our idv project for a bit. When we're ready to pick it up again, I'll definitely get in touch! :-)

[chadwhitacre]

Yes, certainly reach out when the time comes.

[chadwhitacre]

Bringing over from gratipay/gratipay.com#2449 (comment):

Trulioo is offering a promotion, 500 verifications for free ($2,500 value). I went ahead and signed up because I didn't see a downside.

http://identity.trulioo.com/trulioos-4th-anniversary-promotion

[chadwhitacre]

Thanks for responding to our 4th Anniversary Promo offer. I had been speaking with Chad Whitacre from Gratipay recently.

With the countries you mentioned in the submission, I wanted to understand the anticipated volume of ID checks. About how many ID's will you be looking at each month?

[chadwhitacre]

Thanks, []. We're still at about the same place we were last we chatted. Looking at less than 100 checks/month, and trying to get over some technical hurdles before we move forward. I responded to the 4th anniversary promotion because I thought the 500 free checks would be good to have locked in when the time comes. Is that okay?

[chadwhitacre]

Yes, we can offer the 500 promo checks as part of a lengthier testing phase, which you may find value in when you are ready to test.

---

Thanks, []. We are slowly getting there! :-)

[chadwhitacre]

https://gratipay.freshdesk.com/helpdesk/tickets/3453

[chadwhitacre]

This has gone cold. Reopen if ever.

[chadwhitacre]

Bumping from milestone because we're going downscoping to only include one Team—Gratipay—and ~six users. No programmatic identity verification needed for this first step.

[chadwhitacre]

ref: #569 (comment)