Quiz for New Volunteers to Help w/ Team Selection

[sherririllingux]

Overview

We need to create a quiz for new UX Research volunteers who are going through onboarding, that can help them assess whether they are interested in and have the skills to lead a team or whether they'd be better suited for a role within the team, not in leadership.

Action Items

• Review Communities of Practice on Github
• Review Developer Self-Test as an example to understand a format that could work for this quiz
• Determine what teams are available to join and create a list. Look for teams that are seeking Leads as well.
• Create quiz that incorporates the below information. Feel free to break quiz into 2 or more slides as done in the Developer Self-Test, for optimal accuracy. Come up with a few questions (you'll find statement-question examples below) to narrow down what team and role the new volunteer should join
  • "I feel comfortable and confident..."
    • Taking work and breaking it into smaller tasks so that multiple people can work on it
    • Organizing and leading meetings
    • Googling examples when I don't have the answer
    • Reviewing content/examples from other teams (when provided) to replace a successful process
    • Creating guidance for others after I have learned how to do something myself
    • Collaborating/discussing ideas with other team Leads and/or other team members to create the best product for the user
    • Communicating on behalf of others (Team Representative)
    • Giving constructive feedback to teammates
    • Providing an overview to a new team member
  • "I know what the following are and have a basic understanding of how to execute that task"
    • Personas
    • Interviews
    • Surveys
    • Usability Testing
    • A/B Testing
    • Wireframe Sketches
    • Using Figma
    • Qualitative Analysis
    • Quantitative Analysis
    • Accessibility Standards
• Create a structure with the items above (or questions you come up with) like the ones in the Developer Self-Test and a link at the end directing to the projects/teams available to suggest teams for new volunteers .
• Review quiz with Lead and Product team to gain feedback and make any necessary changes.
• Submit quiz to Bonnie

Resources/Instructions

• Communities of Practice
• Developer Self-Test
• UXR Quiz V.1 9/18/22

[ExperimentsInHonesty]

@sherririllingux - I can't evaluate this issue until I understand what the recommendations that led to this being added to the spreadsheet are. The action required was to look at the research and determine what exactly was being asked. At this point, we don't even know if an issue is required.

What does this mean? Look at research to determine. See Developer self test in new onboarding deck Is this what is meant?

[sherririllingux]

I have not been able to find data backing up the need for a volunteer quiz. I am currently waiting on access to Google Docs to possibly find information about why a quiz is needed, but looking through the wiki pages, there is nothing that backs up the action step for a quiz. The action steps do specify to look at the recommendations presentation, and I believe that is in Google Docs so I will check there once I get access.

[ExperimentsInHonesty]

I was the instigator for this issue. The problem we are trying to solve is that during onboarding, people don't know which project to choose. It's easy for the developers because we do it based on experience, and HfLA website is a level 1 development team, and the other hackforla website development teams are level 2, which means there is less of a guided path.

[ExperimentsInHonesty]

User Researcher and Research Lead

Statements
I feel comfortable :

1. Taking work and breaking it into smaller tasks so that multiple people can work on it
2. Organizing and Leading meetings
3. Googling examples when I don't have the answer
4. Reviewing content/examples from other teams (when provided) to replace a successful process
5. Creating Guidance for others after I have learned how to do something myself
6. Communicating on behalf of others (team representative)
7. Giving constructive feedback to teammates
8. Work collaboratively with multiple people in a meeting
9. Providing an overview to a new team member

I know what the following things are:

1. personas
2. interviews
3. surveys
4. user testing of mockups
5. usability testing of working product
6. Qualitative Analysis
7. Quantitative Analysis
8. Accessibility standards

[ExperimentsInHonesty]

Program Designer
Defining an overarching strategy for all the research (research roadmap)

Instructional Design
Making slides that teach people how to do the research methods for the specific tasks (ie., affinity mapping, coding, etc.)

[bradyse]

Hi @sacamp ,

@ExperimentsInHonesty asked me to review this issue to determine if the UXR quiz is ready for onboarding. The tl;dr version of my review: There are too many "I feel comfortable statements" that are not specifically related to UXR. Knowing about the 8 skills listed is great but asking people if they have previous experience is better. I recommend onboardees self-score their responses.

Thanks!
Sara

"I feel comfortable" statements

My initial impressions is that The "I feel comfortable" statements are not entirely specific to UXR. Some of them could be relevant for other roles. For example, giving constructive feedback to teammates would also be applicable to a UX designer, data scientist, project manager, developer, or really anyone. When paired with the skills questions, I could see these items being useful. I would recommend adding the word "very" before comfortable to really hammer home the point that to be effective in these roles, people need to feel very comfortable doing these tasks.

UXR Skills Checklist

For the 8 skills listed, Bonnie seems to have revised the question stem to say "I know what the following things are:". I think that knowing what something is is different from being able to execute or perform the skills (as what is listed in the GitHub action item). I like Bonnie's revision because it removes the double-barreled ambiguity of the original question stem, but I recommend adding a follow-up question that gets at whether people actually have experience with performing each skill they know about.

For example, I know what qualitative analysis is, but I have never actually done one by myself. Furthermore, I couldn't tell you off the top of my head what is the difference between an ethnography or grounded theory qualitative analysis. Therefore, I recommend that you ask onboardees if they have had previous experience executing the skills that they know about it.

Quiz Implementation

I recommend that onboardees are given a scoring system so that whoever is running the onboarding doesn't have to triage with people directly on UXR placement.

Something like:

Give yourself 1 point for each skill you know about.
Give yourself 1 point for each skill that have had prior experience.
Give yourself 1 point for each team statement you feel comfortable with.

If you scored above X, you are qualified to take a UXR lead role.
If you scored at or below X, you are qualified to a UXR non-lead role.

[vzpeopledesign]

Progress: I need to implement the changes suggested by Bonnie and present the product to her
Blockers: None at this moment
Availability: I have the next 2 weeks until 9/11
ETA: 9/8

Bonnies notes:

Two slides
read the list of items and give yourself 0.5 point if you have familiarity and a point if you have done it.
Slide 1 UX skills
Slide 2 Management Skills
Write your score on your post it
As slide1/slide2 (e.g., 5/10)

[vzpeopledesign]

Update: Putting together the UX Researcher Quiz slides for Bonnie's review, slides created will be based on the above outline
Ready by: 9/18/2022

[vzpeopledesign]

Final result now part of the Onboarding Slide deck pegs 23-25. Project completed. May need follow up if the parameters of choosing a UXR leader aren't working.

[HackforLABot]

Hi @vzpeopledesign, thank you for taking up this issue! Hfla appreciates you :)

Do let fellow developers know about your:-
i. Availability: (When are you available to work on the issue/answer questions other programmers might have about your issue?)
ii. ETA: (When do you expect this issue to be completed?)

You're awesome!

P.S. - You may not take up another issue until this issue gets merged (or closed). Thanks again :)