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Issue playing some mp3 files from nextcloud. #112

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matysek opened this issue May 13, 2024 · 7 comments
Open

Issue playing some mp3 files from nextcloud. #112

matysek opened this issue May 13, 2024 · 7 comments
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@matysek
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matysek commented May 13, 2024

Hello, I have one album with mp3, that I am not able to play from nextcloud with latest power-ampache 1.00-54. Other mp3 work fine. just one specific album I get

Issue playing this track. The issue could be ...

How could I better debug it to get more reasonable loggging info?

@matysek
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matysek commented May 13, 2024

Alternatively I could share privately this mp3 file. My guess is that there might be any issue with localized paths / filenames. However, I'd like to better debug it.

@icefields
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Hello,
thanks for reporting the issue.
It's odd that only that one album doesn't play.
We have a few options here:
Enable remote logging in settings, this way I'll receive a stack trace of the error. If you do that you'll have to tell me the exact time when the error happened, because the error reports are anonymous. Not all errors are reported, so this might not work.
Sharing the file with me could give me some insight. But the issue you're having might be caused by your server. Some time ago I got a report of a bug with downloads, happening only on one specific album, turned out it was caused by the server giving the client the wrong file size.
The best way to debug the issue would be to check logs in Android's LogCat, in order for me to do that I'll need an account for your server (if it's open on the internet).
If you're not comfortable with that, we can try the first option.
Either way, contact me privately on Telegram (https://t.me/powerampache), Mastodon (https://floss.social/@powerampache), or E-Mail (through github).

@icefields icefields self-assigned this May 13, 2024
@icefields icefields added the bug Something isn't working label May 13, 2024
@matysek
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matysek commented May 14, 2024

@icefields so I enabled it and here is the time and error message from this morning:

2024-05-14 06:58:46
Issues playing this track. The issue could be related to your connection, the file might be corrupt, or overall trouble communicating with your server.
If this is an offline track please try delete and re-download

@matysek
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matysek commented May 14, 2024

I also tried to send you an email with link to one mp3 file example.

@icefields
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@matysek thanks! I got all the messages. I will take a look today and I'll keep you posted

@icefields
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@matysek is this still an issue? please try the latest version https://github.com/icefields/Power-Ampache-2/releases/tag/v1.01-75 , will be on Fdroid and Play store in a few days

@matysek
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matysek commented Jan 9, 2025

Hello, I tried it but it still does not work. I think my problem might be related to broken localized characters in id3 v1.1 tags. I will try to play with the right id3 tags.

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