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iOS users with lots of photos cannot access their photo library #632

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tiwane opened this issue Sep 22, 2023 · 2 comments
Open

iOS users with lots of photos cannot access their photo library #632

tiwane opened this issue Sep 22, 2023 · 2 comments
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bug Something isn't working

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@tiwane
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tiwane commented Sep 22, 2023

Is this a camera bug?
If so, please head to react-native-inat-camera library and fill out a bug report there.

Describe the bug
Some users get a white screen when trying to access their photo library. This seems to happen to users with more than about 38k photos in their library. If they switch Photo permission to Selected photos, they can access those selected photos.

I have not been able to replicate as I have about 6.5k photos in my library.

To Reproduce
Steps to reproduce the behavior:

  1. Open Seek camera
  2. Tap on Photos
  3. See a white screen. Closing the app is the only way to get out of it.

Expected behavior
A clear and concise description of what you expected to happen.

Seek should open my Photo Library and allow me to select a photo to import.

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: iPhone
  • OS: Unknown
  • Version 2.15.0 (310)

Additional context
Add any other context about the problem here (i.e. what language are you using, do you have location settings turned on, did you have cell signal)

@tiwane tiwane added the bug Something isn't working label Sep 22, 2023
@tiwane
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tiwane commented Sep 27, 2023

@tiwane
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tiwane commented Mar 7, 2024

Just a heads-up, help@inat hasn't received emails about this in a few months, it might no longer be a problem.

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