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Stuck on pending for large files. #4138
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Oh yeah also tried APK and Google play |
Also periodically gives this error: Paused: WAITING_TO_RETRY |
@Bo1bo1ii Can you please share the device logs with us? |
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@Bo1bo1ii Yes. |
Hope this is it |
@Bo1bo1ii Thanks for the device logs. |
Np |
Is there anything else needed? |
@Bo1bo1ii Not for now, I will come back to you after some debugging and let you know. |
Ok thanks |
@Bo1bo1ii We have made many improvements around downloading(I suspect the issue you are facing with pending downloads are also addressed). Can you please try this APK https://drive.google.com/file/d/1x4aIJ7BlYBAfzEH_KtxhWxmiSg83vJYm/view?usp=sharing, and if you still face the same error please share the Diagnostic report with us. This APK has some attached debug logs that will help us in debugging.
Regarding this issue, I have also connected with the WIFI. There are two connections on that WIFI:
Also, the |
Ok will try |
The new app works better as of the pending issue but the waiting_to_retry error doesn't seem to clear up no matter how long I wait. |
Current Zim File: Current Locale: BluetoothClass.Device Details:
, MountInfo(device=tmpfs, mountPoint=/dev, fileSystem=tmpfs)
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Good to know that the pending issue has been resolved.
We need a diagnostic report after the issue happens. The above logs do not have much information, and the generated file that is generated when you try to send the diagnostic report is also missing. Please try to download the file, and when the issue happens (When it is paused for @Bo1bo1ii One more thing, does this "waiting_for_retry" error happen after resuming the downloads or it is happening when you freshly start the download? |
It happens while downloading, when I press the retry button, it goes to pending and doesn't recover so I have to end the download and restart it. |
The retry button means the resume button right? Okay, so it seems the downloading is not resuming for you. It is happening with all large ZIM files or with a particular file? |
Okay, I have tested this with different devices, and I am able to reproduce the error of "stuck on pending" in a Redmi device. The direct downloading is working fine in this phone, if I pause the download and try to resume the download then this error happens. It goes into the pending state forever until I restart the download(Stop the current download and resume it). @Bo1bo1ii Thank you for opening the issue we will fix this ASAP. |
@Bo1bo1ii We have fixed this issue in #4143, and will merge this soon. Can you please install and give your feedback on this APK https://drive.google.com/file/d/1x4aIJ7BlYBAfzEH_KtxhWxmiSg83vJYm/view?usp=sharing. Are you still facing this issue? |
Will do |
Small files are fine, large ones are always stuck on pending. It's been pending for the last 2 hours
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