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Terms of Conditions - unacceptable user experience #23

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RGPankO opened this issue Oct 21, 2024 · 0 comments
Open

Terms of Conditions - unacceptable user experience #23

RGPankO opened this issue Oct 21, 2024 · 0 comments

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@RGPankO
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RGPankO commented Oct 21, 2024

Let's be honest and not lie to each other, okay?

No one reads those.

HOWEVER, I would like a TL;DR.

I can't remember which company it was, but whenever I was receiving an email from them about a change in terms of conditions, they were sending a summary: "Here's the gist of it: ...."
I loved those.
Yes, in this scenario, it is "trust, don't verify," however, they save me time and give me peace of mind.

I need to know what the changes are without reading 20 pages, and yes, you can give me the gist of the changes.

Same thing with initially accepted terms of conditions - what are we talking about here?
Is it that Kraken is not responsible for any funds lost due to a bug or user error (sending to the wrong address)?
Sure, that's acceptable.

However, is it that by using the Kraken app I agree to thorough analytics and recording of user data - IP addresses, location, funds in wallet, etc., etc.?
I don't know! Should I go read now 50 pages of ToC?

Yeah, I think we can all do better, don't you agree?

Give me the bullet points.
What do I need to know about the terms and conditions?

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