Installation Fails on new M3 iMac running Sonoma 14.5 #751
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Do you get anything that looks helpful in |
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I have no idea what would or wouldn't be helpful, so I'll post the results. Sorry for the wall of text.
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Also worthy of note, this is my Library/Audio/Plug-Ins/HAL folder: 
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The installer failed because the Background Music device didn't get added to your audio devices. The logs don't say anything about why that happened, but it usually means CoreAudio wasn't able to load the driver. You could try restarting |
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Thank you! I restarted coreaudiod with sudo killall coreaudiod to no avail. I attempted to reinstall Background Music and exported the coreaudiod logs in the Console app.
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The Background Music device isn't mentioned in those logs at all, unfortunately. If you search for "HALS_Device::Activate", you can find the names of the other devices it loads, but I couldn't find anything about Background Music. It could just be that the logs cut off too early. It looks like coreaudiod was still loading devices at the end. You should be able to attach the logs as a file if they're too long to paste into a comment. (Or just post multiple comments if that's easier.) You could also try filtering the logs on "BGM" or "background music" instead of/as well as "coreaudiod". That might help if coreaudiod is being blocked from reading the Background Music driver by the OS, for example. I tried installing Background Music 0.4.3 on macOS 14.5 to see if I could reproduce the issue myself, but it worked fine for me. |
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Thanks - filtering the logs on "BGM" and "background music" (entered with no quotes) produced 0 results, even after killing coreaudiod in Terminal. Very strange that the issue cannot be replicated - I've got 2 computers giving me the same issue. Is it possible it has anything to do with Silicon/M3, or some configuration issue? |
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Thanks for your help and hard work, Kyle. Despite installation "failing", the app shows up in Applications and /Library/Audio/Plug-Ins/HAL. I can only assume there's some kind of new compatibility problem with the M3 iMac regarding audio devices. I'll check back in at a later date to see if there are any new developments. |
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I'm not sure if there's much more you could do to try to debug this, unfortunately. It's very strange that you don't get any logs at all with those searches. The only thing I can think of is that there could be a permissions or quarantine issue. You should be able to check that with You might have to check all of the subdirectories as well. I'd also try looking at the logs from restarting I can't think of any reason that using an M3 system or an iMac would make a difference, but I haven't tested with either, so it's possible. Is the Blackhole driver working for you? I just searched for it in your logs and it's also missing from them. Possibly just that they cut off early. |
Hi there,
I'm trying to install Background Music 0.4.3 on 2 new M3 iMacs running Sonoma 14.5. I attempted the package installer using the standard 0.4.3 releases and the Snapshot package, which give the same result: "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
Attempting to install using homebrew produces similar results. Here is the log:
aaron@Aarons-iMac ~ % brew install --cask background-music
==> Downloading https://formulae.brew.sh/api/cask.jws.json
==> Downloading https://raw.githubusercontent.com/Homebrew/homebrew-cask/2512b9d
Already downloaded: /Users/aaron/Library/Caches/Homebrew/downloads/67751f3715e1b38848783a5cd9c60d2cad6f4ba602d82e0e6aef99958d4ae46a--background-music.rb
==> Downloading https://github.com/kyleneideck/BackgroundMusic/releases/download
Already downloaded: /Users/aaron/Library/Caches/Homebrew/downloads/f26261d677adedfa65aaf9099670dfbb0a883dfa3b6a01e3ceb1a9859659e34f--BackgroundMusic-0.4.3.pkg
==> Installing Cask background-music
==> Running installer for background-music with sudo; the password may be necess
Password:
installer: Package name is Background Music 0.4.3
installer: Upgrading at base path /
installer: The upgrade failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “BackgroundMusic-0.4.3.pkg”.)
==> Purging files for version 0.4.3 of Cask background-music
Error: Failure while executing;
/usr/bin/sudo -u root -E LOGNAME=aaron USER=aaron USERNAME=aaron -- /usr/sbin/installer -pkg /opt/homebrew/Caskroom/background-music/0.4.3/BackgroundMusic-0.4.3.pkg -target /exited with 1. Here's the output:installer: Package name is Background Music 0.4.3
installer: Upgrading at base path /
installer: The upgrade failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “BackgroundMusic-0.4.3.pkg”.)
Installer and Terminal both have full disk access granted in the Privacy & Security tab in System Settings.
Hardware: iMac 24-inch, 2023 24GB running Sonoma 14.5
Any ideas on how to resolve this? Is this a known issue with this hardware/OS version, or is it unique?
Thanks.
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