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bug: Access Denied when uploading image/logo in onboarding flow #6233

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jnovermars opened this issue Jul 12, 2024 · 3 comments · Fixed by #6266
Closed

bug: Access Denied when uploading image/logo in onboarding flow #6233

jnovermars opened this issue Jul 12, 2024 · 3 comments · Fixed by #6266
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bug Something isn't working status/wip We are working on it

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@jnovermars
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jnovermars commented Jul 12, 2024

Describe the bug

As a new user i am starting the flow and in the flow where i can customize the sign-ing experience i would like to upload the logo of the company the tenant is for. When i upload the image i directly get a Access Denied error and i am singed out.

Expected behavior

When i upload the image i can continue to customize the page

How to reproduce?

Create new account and while in the onboarding flow upload a logo

Context

-> Logto Cloud

Screenshots

Screenshot 2024-07-12 at 09 05 14
Screenshot 2024-07-12 at 09 07 52
Screenshot 2024-07-12 at 09 08 03

@jnovermars jnovermars added the bug Something isn't working label Jul 12, 2024
@wangsijie
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I am unable to reproduce this issue. Could you please try again later or send an email to contact@logto.io with your account info?

@jnovermars
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jnovermars commented Jul 17, 2024

i created a video on how to reproduce: https://youtu.be/a5Khh0sgCy0

When continue and the account is created i can upload the logo, but it is not possible while in the onboarding flow as you can see in the video

@wangsijie
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Thanks for the video, it is very helpful.

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Labels
bug Something isn't working status/wip We are working on it
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3 participants