Adding/updating image using API will not create thumbnail for admin products grid

[Zyles]

Updating or adding a new image to a product will not create a thumbnail in the admin products grid. The admin products grid will have a placeholder.

Preconditions (*)

1. Magento 2.3.3

Steps to reproduce (*)

1. Create product
2. Upload image to product using the rest API
3. Visit the products grid in backend

Expected result (*)

A thumbnail for the product should be rendered in the products grid.

Actual result (*)

A placeholder for the product is rendered in the products grid.

Additional information

When the product image is added from Admin, the Image Roles are displayed. Base, Small, Thumbnail, Swatch

If the product image is added using API, there are no image roles.

And as a result - no thumbnails

[m2-assistant]

Hi @Zyles. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Zyles do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 5. Add label Issue: Confirmed once verification is complete.

• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-Bravo]

Reproducible on Magento 2.4-develop

When the product image is added from Admin, the Image Roles are displayed. Base, Small, Thumbnail, Swatch

If the product image is added using API, Swagger in my case, there are no image roles.

And as a result - no thumbnails

[magento-engcom-team]

✅ Confirmed by @engcom-Bravo
Thank you for verifying the issue. Based on the provided information internal tickets MC-31442 were created

Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[m2-assistant]

Hi @sergiy-v. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 2. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 3. If the issue is not relevant or is not reproducible any more, feel free to close it.

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[slavvka]

Hi @Zyles. Thank you for your report.
The issue has been fixed in #27170 by @sergiy-v in 2.4-develop branch
Related commit(s):

• 960732ab38a0346feb41661c9989c992219f8a4a

The fix will be available with the upcoming 2.4.0 release.