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Unable to synchronize all media files because sync process run only of 5 minutes. #29138
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Hi @webkul-ajaysaini. Thank you for your report.
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Hi @engcom-Lima. Thank you for working on this issue.
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Hello @webkul-ajaysaini Thank you! |
@webkul-ajaysaini, we are closing this issue due to inactivity. If you'd like to update it, please reopen the issue. |
This issue still persists as of today. We're currently experiencing the same issue. This particular shop is running Magento 2.3.5-p1. This works on the staging environment but not on the production environment. The only difference here is that the staging environment only contains ~150 product images. In case of production, it's over 74GB worth of images. Probably the reason why it's stuck and throws the timeout. |
Unable to sync. media files if media directory contain very much media files (checked with 5GB media contains approx 30,000 files).
It is working fine with less media.
When sync start it runs exactly for 5 minutes because of Flag Time https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/MediaStorage/Model/File/Storage/Flag.php#L43
https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/MediaStorage/Controller/Adminhtml/System/Config/System/Storage/Status.php#L52
Flag table screenshots:
https://prnt.sc/ti1fi6
https://prnt.sc/ti1fzv
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