Swatches missing when all products are out of stock

[robbie-thompson]

Preconditions (*)

1. Magento 2.4.1

Steps to reproduce (*)

1. Install sample data
2. Set Admin > Stores > Configuration > Catalog > Inventory > Stock Options > Display Out of Stock Products = Yes
3. Create configurable product with multiple sizes
4. Change all simple/size products to have 0 quantity and out of stock status

Expected result (*)

1. All sizes still show on the frontend, but disabled/crossed out. Similar to this, but instead all of them are crossed out:
   

Actual result (*)

1. No sizes show on the frontend, which then also removes product price since no options are available:
   

This behaviour has been reported many times before, however it has been addressed in 2.3 by crossing swatches out instead of not rendering them at all like it used to. This is definitely a step in the right direction, however it is still half-complete as you would expect this logic to apply for all the swatches - not just some of the time.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @robbie-thompson. Thank you for your report.
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[m2-assistant]

Hi @ajijshekh123. Thank you for working on this issue.
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[ajijshekh123]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @ajijshekh123. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @ajijshekh123, here is your Magento Instance: https://6436f328a81cd600bac8a41f0ff576a3-2-4-develop.instances.magento-community.engineering
Admin access: https://6436f328a81cd600bac8a41f0ff576a3-2-4-develop.instances.magento-community.engineering/admin_a377
Login: 0c3820ec
Password: 41c4a8f50567

[ajijshekh123]

Hi @robbie-thompson,
As per your scenario, I have reproduced this issue on the latest Magento 2.4 instance. Whenever all the simple products, Set the status "Out of Stock" with Qty "0". The system is not displayed any of the size attributes with strike symbol but The system is displayed blank configurable products.
Screenshot:

Thanks.

[magento-engcom-team]

✅ Confirmed by @ajijshekh123
Thank you for verifying the issue. Based on the provided information internal tickets MC-39873 were created

Issue Available: @ajijshekh123, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[ajithkumar-maragathavel]

@magento I am working on this

[nordcomputer]

@ajithkumar-maragathavel Maybe it helps: i made an module, that shows the price and the swatches, when all child-products are out of stock:
https://github.com/nordcomputer/magento2-showoutofstockprice

You can switch, if you want to show the swatches in the backend. But it doesnt work with the classic select-field.

[engcom-Bravo]

Hi @robbie-thompson,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

Steps to reproduce

• Install sample data
• Set Admin > Stores > Configuration > Catalog > Inventory > Stock Options > Display Out of Stock Products = Yes
• Create configurable product with multiple sizes
• Change all simple/size products to have 0 quantity and out of stock status

No sizes show on the frontend, which then also removes product price since no options are available

Hence Confirming the issue.

Thanks.

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-12053 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[github-jira-sync-bot]

❌ Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-12053