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New order email header logo not showing correctly v2.1 #6420

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dapdx opened this issue Aug 31, 2016 · 4 comments
Closed

New order email header logo not showing correctly v2.1 #6420

dapdx opened this issue Aug 31, 2016 · 4 comments
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bug report Component: Config Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@dapdx
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dapdx commented Aug 31, 2016

Store logo in new order confirmation email is not showing correctly. In the theme configuration I have set the transaction logo image to a custom image. When orders are placed the custom image is not included and it is defaulting to the Magento stock image.

Preconditions

Magento 2.1 on PHP 7
Multiple store fronts using custom theme

Steps to reproduce

  1. In admin go to Content/Configuration/customtheme-edit
  2. Go to the Transaction Emails section
  3. Upload new logo image
  4. Save

Expected result

  1. When new order is placed and order confirmation email goes out it should have the new custom logo at the top of the email

Actual result

  1. Custom logo does not show up, Magento stock logo is in it's place.
@apurv-anand
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Is there a workaround available? This seems to me as a blocker issue. How can a store go live with emails not showing the right logo?

@sevos1984
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This issue is duplicate of #6275. You can find fix for current develop here 23103c0

@dapdx
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dapdx commented Sep 7, 2016

@sevos1984 Trying to implement this fix, but where is the app/code folder? maybe a stupid question, but in my app folder I just have design and etc folders. This new Magento directory is really confusing compared to 1.9.

@magento-team
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Internal ticket to track issue progress: MAGETWO-69062

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Labels
bug report Component: Config Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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