Email not being sent while test emails working perfectly

[liquidia]

This extension is not triggering any email on order (did not tested for other transnational emails) while test emails are working fine.

Other Details:
Magento version: 2.1
Server detail: Nginx, firewall (fail2ban / iptables)

Thanks

[srenon]

What version of php are you running?

[liquidia]

sorry i forgot to mention its php7

[srenon]

What exact version of 7?

After saving the password if you do a test does it still work?

See issue #7

[liquidia]

Yes test email working fine even after saving as for php version its 7.0.8 here is more detail:

Zend Engine v3.0.0,with Zend OPcache v7.0.8-3+deb.sury.org~trusty+1

[srenon]

Can you try on the 'contact us' page to see if email been send.

Does order email work when this module is disabled? Is your cron setup correctly?

[liquidia]

Yes contact form working fine ( sending message to admin / owner of store but no notification to visitor who fills form i guess thats how it works)

Yes email works without this plugin earlier it wasn't but after configuring corn with following code:
*/1 * * * * www-data php /var/www/html/magento2/bin/magento cron:run */1 * * * * www-data php /var/www/html/magento2/update/cron.php */1 * * * * www-data php /var/www/html/magento2/bin/magento setup:cron:run

Its working fine.

P.S: "postfix" is installed on server

[liquidia]

just noticed following error when trying to send shipping notification:

"Error 5.1.2: The address specified is not a valid RFC-5321"

[liquidia]

shipping confrimation email working perfectly after removing coma separated emails ..bcc

[srenon]

Ok.... I'll look into do this a different way to support multiple bcc.

I see this issue many times (even in default magento ), so I always recommend using distribution list for example 'sales/orders@xyz.com'

[liquidia]

all email notifications are working fine now after removing blank space before email address from following field ''Send Order Comment Email Copy To" in configuration > sales > sales email..

I would like to donate. let me know how can i do it (paypal?) thanks for the help

[liquidia]

Thanks Done!

[ajayshukla]

Hello,

I am also having the same issue with following details:

Provider: AWS SES
Magento : 2.2.4
Server: AWS
PHP: 7.1.17

I am able to send test mail but order emails are not working.

Can you please suggest what I am missing?

Thanks

[srenon]

@ajayshukla .... please take a look at the newer issue ie #113