[bug]: I got invited to a workspace

[sebastian-ptz]

Is there an existing issue for this?

• I have searched the existing issues

Current behavior

When I got invited to a workspace via e-mail I could not access the workspace.

Steps to reproduce

1. Registered with e-mail
2. Created own workspace
3. Got invited to a workspace via e-mail
4. Joined the workspace but still not having access
5. On the administration I am not visible in the workspace
6. When tried to get reinvited the admin got the message "the user is already a member of the workspace".

Environment

Production

Browser

Google Chrome

Version

Cloud

[luis-cruzt]

Same issue here.

[VikasCodeWizard]

same issue

[moigagoo]

I'm having this issue right now. Literally blocking any usage of the product as I can't invite any coworkers.

[srinivaspendem]

Hi @moigagoo, We were unable to recreate the issue. Could you please ask your admin to resend the invite?
If you are still facing the issue please let us know.

[moigagoo]

@srinivaspendem

We were unable to recreate the issue. Could you please ask your admin to resend the invite?

I'm the admin and I couldn't resend the invitation due to this error: "the user is already a member of the workspace."

If you are still facing the issue please let us know.

I managed to work around the issue by inviting another member to the workspace. After I've invited the 3rd member, the 2nd one showed up. Then I removed the 3rd one.

[srinivaspendem]

To resend the invitation, please remove the member from the list first, then send the invitation again.

If you still face the issue, attaching a video or some images for reference will help our team resolve it more quickly.

[moigagoo]

To resend the invitation, please remove the member from the list first, then send the invitation again.

I couldn't do that because I couldn't see the new member in the list.