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Complaint-Severity

Code used in "Modeling the Severity of Complaints in Social Media" (Jin and Aletras, 2021), published in NAACL.

Correct Table 2 in the paper:

Labels Amount (Percentage%)

No Explicit Reproach 436 (35.4%)

Disapproval 376 (30.5%)

Accusation 224 (18.2%)

Blame 196 (15.9%)

Total 1,232 (100%)