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New User Messaging When Location Off #726

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heidihysell opened this issue Sep 26, 2016 · 2 comments
Closed

New User Messaging When Location Off #726

heidihysell opened this issue Sep 26, 2016 · 2 comments
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@heidihysell
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Device name: Galaxy S6 Edge
Android Version: 5.1.1
App build number: dev
What did you expected to happen? When searching for a location I would be able to click the navigation button and it would bring up directions.
What happened instead? I clicked on the navigation and the navigation pane disappeared.
Steps to reproduce: Turn location services off. Download the app. Open the app. Search for a location. Click the nav icon.
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** it appears that this happens when the user has location tracking disabled - would be great to let the user know that they need location services turned on, but maybe give them a link to read more on what you all are tracking and how

If something happened while you were routing, share with us:

Where were you?
Routing from origin:
Routing to destination:

If something happened while you were searching, share with us:

Where were you?

@ecgreb
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ecgreb commented Sep 30, 2016

Thanks for the detailed report. I agree we could do better with messaging here and offer a possible resolution.

@sarahlensing seems like we could use the Settings API in Lost 2.0 to help resolve this situation.

@ecgreb ecgreb added the bug label Sep 30, 2016
@ecgreb ecgreb changed the title New User Messaging When Location Off New User Messaging When Location Off Sep 30, 2016
@ecgreb ecgreb added the next label Sep 30, 2016
@sarahsnow1
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@ecgreb definitely!

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