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[5.9.2] Messenger is not rendered on full window #16

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kennyeni opened this issue Jul 27, 2023 · 16 comments
Open

[5.9.2] Messenger is not rendered on full window #16

kennyeni opened this issue Jul 27, 2023 · 16 comments

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@kennyeni
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Hi,

For a couple days now Messenger recipe doesn't fill the whole window. I have tried to 5.9.0 - 5.9.2 and I can repro this issue on all.

I also tried deleting cache, "partitions", etc. and it always happens. The messenger.com website renders correctly on chrome for my user.

Screenshot 2023-07-27 at 10 54 09 AM

Debug info:

{
    "host":
    {
        "platform": "darwin",
        "release": "22.5.0",
        "screens":
        [
            {
                "id": 1,
                "bounds":
                {
                    "x": 0,
                    "y": 0,
                    "width": 2056,
                    "height": 1329
                },
                "workArea":
                {
                    "x": 0,
                    "y": 44,
                    "width": 2056,
                    "height": 1215
                },
                "accelerometerSupport": "unknown",
                "monochrome": false,
                "colorDepth": 30,
                "colorSpace": "{primaries:BT709, transfer:IEC61966_2_1_HDR, matrix:RGB, range:FULL}",
                "depthPerComponent": 10,
                "size":
                {
                    "width": 2056,
                    "height": 1329
                },
                "displayFrequency": 120,
                "workAreaSize":
                {
                    "width": 2056,
                    "height": 1215
                },
                "scaleFactor": 2,
                "rotation": 0,
                "internal": true,
                "touchSupport": "unknown"
            }
        ]
    },
    "franz":
    {
        "version": "5.9.0",
        "electron": "17.1.2",
        "installedRecipes":
        [
            {
                "id": "android-messages",
                "version": "1.4.0"
            },
            {
                "id": "ex-google-voice",
                "version": "0.3.2"
            },
            {
                "id": "franz-todos",
                "version": "1.0.0"
            },
            {
                "id": "hangoutschat",
                "version": "1.1.1"
            },
            {
                "id": "instagram",
                "version": "1.0.0"
            },
            {
                "id": "linkedin",
                "version": "1.0.0"
            },
            {
                "id": "messenger",
                "version": "1.6.0"
            },
            {
                "id": "telegram",
                "version": "1.0.7"
            },
            {
                "id": "whatsapp",
                "version": "1.0.36"
            },
            {
                "id": "workplace",
                "version": "1.1.0"
            },
            {}
        ],
        "devRecipes":
        [],,
        "workspaces":
        [],
        "windowSettings":
        {
            "width": 1366,
            "height": 673,
            "x": 345,
            "y": 298,
            "displayBounds":
            {
                "x": 0,
                "y": 0,
                "width": 2056,
                "height": 1329
            },
            "isMaximized": false,
            "isFullScreen": false
        },
        "user": "REDACTED"
    }
}
@JanMoser78
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i have the same issue.......it was working, and suddenly was like this

@angel-georgiev
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Same here

@smilingpeanut
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Same. This started happening to me yesterday. Reloading service and/or Franz has now effect.

@aymza
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aymza commented Aug 2, 2023

Same !

@marcolopes
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marcolopes commented Aug 3, 2023

Same here! I was going to open an issue, but here it is!

I have low resolution and it's the worst... must have the conversation INFO open so i can see the conversation... if not, the result is this...
image

@kennyeni
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kennyeni commented Aug 3, 2023

Well.... I'm unsure if this is widespread across all users, but given the participation on this thread I'll humbly tag the maintainers in case they have a chance to look into it.

@dannyqiu @GustavoKatel @adlk

@marcolopes
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Pretty sure it's common to everyone.

@kennyeni
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kennyeni commented Aug 4, 2023

I have the suspicion this only happens on Mac, but also pretty sure this is widespread.

@marcolopes
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I have the suspicion this only happens on Mac, but also pretty sure this is widespread.

No! Windows 10 here!

@quentains
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Yes, exact same problem since last week, on Win10

@oschyns
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oschyns commented Aug 7, 2023

Linux (ubuntu and Appimage) issue too !

@quentains
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Small manipulation that worked for me :

  • Disable the Messenger service
  • Completely restart Franz
  • Re-enable the service

@angel-georgiev
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Moving on to Rambox(https://rambox.app/) - the free version is great. Franz have lost a paying customer with this.

@marcolopes
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Small manipulation that worked for me :

  • Disable the Messenger service
  • Completely restart Franz
  • Re-enable the service

Amazing workaround! Even after a new restart, no problems!

(do you have a solution for the GOOGLE CALENDAR? It does not open inside Franz... always opens an external browser instance...)

@quentains
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Small manipulation that worked for me :

  • Disable the Messenger service
  • Completely restart Franz
  • Re-enable the service

Amazing workaround! Even after a new restart, no problems!

(do you have a solution for the GOOGLE CALENDAR? It does not open inside Franz... always opens an external browser instance...)

I have no problem with Google Calendar on my side. Anyway I didn't investigate so much, just got lucky to find this workaround.

@oschyns
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oschyns commented Aug 17, 2023

Small manipulation that worked for me :

* Disable the Messenger service

* Completely restart Franz

* Re-enable the service

Super ! simple and fixed !

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8 participants