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Revolut top up credit does not work #626

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cRaZy-bisCuiT opened this issue Oct 1, 2018 · 25 comments
Closed

Revolut top up credit does not work #626

cRaZy-bisCuiT opened this issue Oct 1, 2018 · 25 comments

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@cRaZy-bisCuiT
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*** Bug ***
Top up credit in the bank account of the Revolut App does not work. After clicking the + symbol the app seems to load "something" but gets stuck.

Revolut works with original gapps.

MicroG version: 0.2.5.12879
Revolut version: 5.17

@Nanolx
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Nanolx commented Oct 2, 2018

It is recommended, that you first try with the latest 0.2.6.13280 release and if it still doesn't work, provide a logcat, otherwise no one can have a look at the issue.

@cRaZy-bisCuiT
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I will do so after this update got pushed to LineageOS for MicroG - mido build. Thanks!

@cedricpim
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Same issue here:

MicroG version: 0.2.6.13280
Revolut: 5.18

From logcat, I get this whenever I click the topup button:

10-05 18:42:12.291 16262 16262 D GmsWalletPaySvc: onBind: Intent { act=com.google.android.gms.wallet.service.BIND pkg=com.google.android.gms }
10-05 18:42:12.328 16262 19416 D SafeParcel: Unknown field num 10 in com.google.android.gms.common.internal.GetServiceRequest, skipping.
10-05 18:42:12.328 16262 19416 D GmsWalletPaySvc: bound by: GetServiceRequest{serviceId=WALLET, gmsVersion=11910000, packageName='com.revolut.revolut', extras=Bundle[{}]}
10-05 18:42:12.330 16262 19416 D GmsWalletOwSvc: onTransact [unknown]: 14, android.os.Parcel@5c048e0, 17

It can be consistently reproduced.

@maciekmm
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Same issue happening on Revolut 5.12, on microg 0.2.6.13280. Same logs as @cedricpim has.

@cRaZy-bisCuiT
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I forgot to upload the logcat, but yes, it's the same.

@maciekmm
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I've been spamming the top-up button a few times, tried to force close the application and eventually it opened. Now it works every time. Set up auto top-up to not worry about this in the future ;)

@cRaZy-bisCuiT
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cRaZy-bisCuiT commented Oct 15, 2018

@maciekmm How did you do that? Every time I click on the plus symbol the app gets stuck. I need to make it losing focus to click on plus again. Nothing happens.

PS: I just did a bank transfer which took me 1 or 2 days. Still using a credit card to top up credit would be nice.

@bocekm
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bocekm commented Nov 15, 2018

The same here, trying it multiple times does not help.
Revolut 5.24, MicroG 0.2.6.13280.

@cRaZy-bisCuiT
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You can also add your Revolut IBAN to PayPal and transfer money from there. It was ~ 1 day to arrive at Revolut.

In addition, if you transfer money online but have insufficient funds, you'll be redirected to a top up credit screen in Revolut and then you can charge your account instantly.

@matttbe
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matttbe commented Nov 28, 2018

I just disabled MicroG, a downgrade was done at the same time. Then when updating to the latest version of MicroG in the background, I tried to top-up and it worked!

@cRaZy-bisCuiT
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cRaZy-bisCuiT commented Dec 6, 2018

So while MicroG was disabled the Top Up worked for you? Did you restart your phone after updating? For me it doesn't work.

EDIT: Finally, you're right! After stopping MicroG and deactivating it Revolut complained about missing Google Play Services but let me Top Up credit...

Still it's a bug. I hope it can be fixed soon.

@tsmithe
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tsmithe commented Dec 29, 2018

I would also like to draw attention to this issue, and can provide debug info if more is required.

@cedricpim
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@cRaZy-bisCuiT how do you stop and deactivate micro-g?

@bocekm
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bocekm commented Jan 1, 2019

Thanks, @matttbe. Disabling MicroG is really a workaround.
@cedricpim, at least on Lineage 15.1: Android settings -> Apps & notifications -> See all apps -> Show system -> find microG Services Core -> Disable.

Edit: Interestingly enough, topping up works even after enabling microG again.

@cedricpim
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cedricpim commented Jan 5, 2019

@bocekm I was going to write the same. It fixed the issue for now (even though it is kinda of an hack). Thanks.

@cRaZy-bisCuiT
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cRaZy-bisCuiT commented Jan 9, 2019

With Revolut version 5.29 it does just work for me. Can anyone confirm this? No idea if a more recent version breaks that.

@ferlanero
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For me, Revolut Top Up (5.12 version) is not working with MicroG 0.2.6.13280. Is there something I have to check? Thank you.

@bocekm
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bocekm commented Feb 27, 2019

@ferlanero, first update to the latest Revolut (5.35), just to be sure. For me, it works. But the fact that it works for me may still be a result of the procedure I described above.

@okias
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okias commented Apr 26, 2019

I can confirm issue with recent LineageOS microG and latest Revolut.

After deactivation Revolut wants you to enable microG Core, but solution is just cancel dialog every time.

I see in logs some GmsWallet* calls but no error

@cRaZy-bisCuiT
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The problem persits. Any ideas?

@codethief
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I just upgraded Revolut to v6.6.1 and the "Add money" not only looks a bit different now but also seems to work!

@cRaZy-bisCuiT
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For me it works now. Can the issue be closed?

@ferlanero
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ferlanero commented Nov 1, 2020

Revolut stop working for me since 7.22 (702200707) version on October 27 2020 and microG 0.2.13.20.3915 version. The Revolut app just closes after enter personal code.

Someone here has this issue too?

@matttbe
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matttbe commented Nov 3, 2020

@ferlanero I just checked and Revolut version 7.23.3 is working well for me. Same version of microG.
Note that version 7.23.2 was not working but apparently, that was the case on many other phones without microG too. Maybe try to update Revolut to the latest version?

@matttbe
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matttbe commented Nov 3, 2020

(Note that I guess we can close this ticket, apparently we can top up credit for a while now. Here @ferlanero got a different issue. I don't know who can close this ticket)

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