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webchat is not Loading #4196
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Any update on this? We are having the exact same issue. |
We are investigating the issue. Could you switch from |
@compulim are you asking for change the webchat CDN to 4.14.1 ? |
There is an issue when rendering Web Chat to a detached node. Detached node means the node does not belong to the HTML document. Let's say: const container = document.createElement('div');
window.WebChat.renderWebChat(
{
directLine: window.WebChat.createDirectLine({ token })
},
container
);
document.body.append(container); The code above would fail because Web Chat is being rendered to a detached node. The issue will be resolved when Web Chat is being rendered on an attached DOM node. const container = document.createElement('div');
// Attach the DOM node before calling `renderWebChat`.
document.body.append(container);
window.WebChat.renderWebChat(
{
directLine: window.WebChat.createDirectLine({ token })
},
container
); In the meanwhile, please either downgrade it back to 4.14.1 and wait for a patch. Or render Web Chat to an attached DOM node. |
hey @compulim it is really helpfull for me. working fine after downgrade version. thank help. |
|
This is affecting us as well. |
Please downgrade to 4.14.1 in the immediate term. The team is releasing a patch to address this issue |
Any updates? |
hello everyone,
I am using the microsoft BotFramwork-webchat. I use the following webchat CDN
https://cdn.botframework.com/botframework-webchat/latest/webchat.js".
but I get the error while Load the webchat Component. It throws error from today itself. I working as expected before.
here is the snippet of error.
in network Tab the webchat Conversations request is Canceled.
the component look like this:
waiting for any solution.
thanks in advance.
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