Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

New+ Crashing in Settings page #35228

Closed
georgelogosol opened this issue Oct 3, 2024 · 2 comments
Closed

New+ Crashing in Settings page #35228

georgelogosol opened this issue Oct 3, 2024 · 2 comments
Labels
Hot Fix Items we will product an out-of-band release for Issue-Bug Something isn't working Product-New+ Refers to the New+ PowerToys Utility Product-Settings The standalone PowerToys Settings application Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release.

Comments

@georgelogosol
Copy link

Microsoft PowerToys version

0.85.0

Installation method

PowerToys auto-update

Running as admin

No

Area(s) with issue?

New+

Steps to reproduce

New+ Setting page: When clicking on "Expand" icon:

  • hourglass cursor
  • settings app crashes

✔️ Expected Behavior

Don't know what to expect, probably top open "Templates" folder

❌ Actual Behavior

Settings app crashes

Other Software

No response

@georgelogosol georgelogosol added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 3, 2024
@georgelogosol
Copy link
Author

A minute later, a "PowerToysReport-date-time.zip" appeared on the desktop, attached.
PowerToysReport_2024-10-02-16-55-31.zip

@htcfreek htcfreek added Product-Settings The standalone PowerToys Settings application Product-New+ Refers to the New+ PowerToys Utility labels Oct 3, 2024
@htcfreek
Copy link
Collaborator

htcfreek commented Oct 3, 2024

[16:53:33.5094698] [Error] App::App_UnhandledException
    Unhandled exception
An error occurred trying to start process 'C:\Users\G.Georgiev\AppData\Local\Microsoft\PowerToys\NewPlus\Templates' with working directory 'C:\Program Files\PowerToys'. The system cannot find the file specified.
Inner exception: 

Stack trace: 
   at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
   at Microsoft.PowerToys.Settings.UI.ViewModels.NewPlusViewModel.OpenNewTemplateFolder()
   at Microsoft.PowerToys.Settings.UI.Library.ViewModels.Commands.ButtonClickCommand.Execute(Object parameter)
   at ABI.System.Windows.Input.ICommand.Vftbl.Do_Abi_Execute_3(IntPtr thisPtr, IntPtr parameter)
--- End of stack trace from previous location ---
   at WinRT.ExceptionHelpers.<ThrowExceptionForHR>g__Throw|38_0(Int32 hr)
   at ABI.Microsoft.UI.Xaml.Controls.IControlOverridesMethods.OnPointerReleased(IObjectReference _obj, PointerRoutedEventArgs e)
   at Microsoft.UI.Xaml.Controls.Control.OnPointerReleased(PointerRoutedEventArgs e)
   at CommunityToolkit.WinUI.Controls.SettingsCard.OnPointerReleased(PointerRoutedEventArgs e)
   at Microsoft.UI.Xaml.Controls.Control.Microsoft.UI.Xaml.Controls.IControlOverrides.OnPointerReleased(PointerRoutedEventArgs e)
   at ABI.Microsoft.UI.Xaml.Controls.IControlOverrides.Do_Abi_OnPointerReleased_3(IntPtr thisPtr, IntPtr e)
[16:54:19.9246565] [Error] App::App_UnhandledException
    Unhandled exception
An error occurred trying to start process 'C:\Users\G.Georgiev\AppData\Local\Microsoft\PowerToys\NewPlus\Templates' with working directory 'C:\Program Files\PowerToys'. The system cannot find the file specified.
Inner exception: 

Stack trace: 
   at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
   at Microsoft.PowerToys.Settings.UI.ViewModels.NewPlusViewModel.OpenNewTemplateFolder()
   at Microsoft.PowerToys.Settings.UI.Library.ViewModels.Commands.ButtonClickCommand.Execute(Object parameter)
   at ABI.System.Windows.Input.ICommand.Vftbl.Do_Abi_Execute_3(IntPtr thisPtr, IntPtr parameter)
--- End of stack trace from previous location ---
   at WinRT.ExceptionHelpers.<ThrowExceptionForHR>g__Throw|38_0(Int32 hr)
   at ABI.Microsoft.UI.Xaml.Controls.IControlOverridesMethods.OnPointerReleased(IObjectReference _obj, PointerRoutedEventArgs e)
   at Microsoft.UI.Xaml.Controls.Control.OnPointerReleased(PointerRoutedEventArgs e)
   at CommunityToolkit.WinUI.Controls.SettingsCard.OnPointerReleased(PointerRoutedEventArgs e)
   at Microsoft.UI.Xaml.Controls.Control.Microsoft.UI.Xaml.Controls.IControlOverrides.OnPointerReleased(PointerRoutedEventArgs e)
   at ABI.Microsoft.UI.Xaml.Controls.IControlOverrides.Do_Abi_OnPointerReleased_3(IntPtr thisPtr, IntPtr e)

@jaimecbernardo jaimecbernardo added the Hot Fix Items we will product an out-of-band release for label Oct 3, 2024
@jaimecbernardo jaimecbernardo added Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release. and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 7, 2024
@jaimecbernardo jaimecbernardo added this to the PowerToys 0.85 milestone Oct 7, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Hot Fix Items we will product an out-of-band release for Issue-Bug Something isn't working Product-New+ Refers to the New+ PowerToys Utility Product-Settings The standalone PowerToys Settings application Resolution-Fix Committed Fix is checked in, but it might be 3-4 weeks until a release.
Projects
None yet
Development

No branches or pull requests

3 participants